Telappliant Surveys Shows Businesses will Stick with VoIP After Making the Switch from Landlines

Telappliant released findings from a new survey that reveals businesses stay with VoIP telephony once they make the switch from traditional landlines.

The study, which interviewed 175 UK businesses from a variety of industries, showed that 63 per cent of businesses have successfully been using VoIP telephony for three or more years. A further 15 per cent of businesses have been using VoIP between one to two years, and 22 per cent less than a year.

The primary business drivers for switching to VoIP include the need to reduce communications costs (70 per cent), enable staff remote working (37 per cent), improve operational efficiencies (33 per cent) and to improve customer care and call centre support (15 per cent). These findings are supported by an independent survey carried out earlier this year. The new study also revealed that an increasing number of businesses (16 per cent) wanted more flexible telephone numbering, such as 0800 Freephone numbers and the ability to choose a geographic phone number outside of their local area code.
Posted on Jul 12, 2012  Reviews | Share |  Digg
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Report: Global VoIP Overview and Insights 2012

research_and_markets.gifResearch and Markets has announced the addition of the "Global - VoIP - Overview and Insights" report to their offering.

Improved technology solutions have led to a robust VoIP market in recent years and this growth continues despite the economic downturn, due primarily to the fact that VoIP offers a cheaper alternative. While security and reliability concerns still need to be resolved; consumers and business are turning to VoIP in an effort to save costs. Japan, China and the USA continue to be some of the world's hottest markets for IP telephony. Over the last couple years, Europe has also become a prime innovator in VoIP services, whether stand-alone, bundled as a triple play offer, or through fixed-mobile convergence packages. This report provides insights and statistics on the worldwide VoIP market and provides a brief case study on two leading markets, China and Japan.
Posted on Jul 11, 2012  Reviews | Share |  Digg
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Vox Communications Develops Mobile VoIP iPhone And iPad App

vox_communications_logo.jpgVoX Communications has developed its mobile VoIP app for use on the iPhone and iPad.

"We have begun making test calls with our iOS application and are very pleased with the performance and call quality," said Barry MacCheyne, CMO of VoX Communications. "This achievement is a significant step in reaching our goal of being on both Android and Apple devices. We now have to make the app ready for commercial use and integrate it into our back-office systems for automated downloads, provisioning and billing functionality."

MacCheyne continued, "Both enterprise customers and consumers have been asking us to make our mobile VoIP app available to iPhone and iPad users, and we are pleased to announce our progress with this project. We are eager to begin marketing this app to the large audience throughout the world and capitalize on the fast growing number of iOS users."
Posted on Jul 11, 2012  Reviews | Share |  Digg
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Vonage Granted Two New Patents

vonage_logo.gifVonage has been awarded two new patents.

The first patent — U.S. Pat. No. 8,213,594 — titled "Method and Apparatus for Placing a Long Distance Call Based on a Virtual Phone Number," granted on July 3, 2012, allows consumers to communicate to distant locations without incurring long distance or international calling charges. This is Vonage's third patent related to the use of virtual phone numbers. Vonage's first two patents directed to virtual phone numbers — U.S. Pat. Nos. 7,386,111 and 7,680,262 — were granted on June 10, 2008 and March 16, 2010, respectively. Virtual phone numbers allow people outside a Vonage customer's local calling area to call a Vonage customer for the price of a local call. Vonage customers can choose a virtual phone number in the calling area of a parent, relative or friend or wherever they want to establish a "virtual" presence.
Posted on Jul 10, 2012  Reviews | Share |  Digg
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Over 90% of Customers Surveyed Would Recommend 911 Enable's Solutions

911enable_logo.jpg911 Enable announces the results of its Customer Satisfaction Survey. The survey was distributed to customers and focused on measuring why they chose 911 Enable, and their impressions of 911 Enable's customer service, staff and suite of solutions.

When asked about their motivation for selecting 911 Enable, the top three reasons indicated by respondents included:
  • The robust product feature-sets;
  • The competitive pricing structure;
  • Certification with today's leading voice vendors, such as Cisco, Avaya, Microsoft, ShoreTel and others.
Additional reasons for selecting 911 Enable included recommendations from industry peers, the established track record of all the solutions, and ease of set up and use.
Posted on Jul 10, 2012  Reviews | Share |  Digg
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Vippie Climbs Over 100,000 Downloads within the First Month of its Release

voiceserve_logo.jpgVoiceserve announces that it took Vippie less than a month, following its launch into the market, to cross the 100,000 downloads threshold. The new "Vippie" Mobile dialer is an application for both Android and Apple smart phones and tablets.

Besides the standard free Audio-calls and text messaging, Vippie offers free Video-calls - a feature shared only by few other competitors. As a standard SIP application, the softphone also gives users the possibility to make VoIP calls, with very cheap rates, to any mobile or landline devices around the world.
Posted on Jul 09, 2012  Reviews | Share |  Digg
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Dell Canada and Fongo Announce the Availability of Dell Voice for BlackBerry

Dell Canada and Fongo announce the availability of the free mobile VoIP application, Dell Voice, for BlackBerry users. The announcement follows the successful launch of Dell Voice for Android and iOS smart phones in February. Dell Voice, developed with Fongo, enables BlackBerry owners to receive and place calls to landline and mobile phones using their data plan, without using air-time minutes.

Dell Voice for BlackBerry includes many of the advanced free features found in the other versions of this application such as Voicemail, Caller ID and more. It enables users to make free local and long-distance calls to most of Canada, as well as free unlimited incoming calls. Users can choose a local Canadian phone number for their Dell Voice for BlackBerry line, as well as place emergency VoIP 911 calls.
Posted on Jul 05, 2012  Reviews | Share |  Digg
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Report: Global Mobile VoIP Solutions Market 2011-2015 - Fringland, Nimbuzz, Skype, and Vonage Dominate Market

research_and_markets.gifResearch and Markets has announced the addition of the "Global Mobile VoIP Solutions Market 2011-2015" report to their offering.

TechNavio's analysts forecast the Global Mobile VoIP Solutions market in the Telecommunication industry to grow at a CAGR of 64.6 percent over the period 2011-2015. One of the key factors contributing to this market growth is the increasing global network and wireless bandwidth capabilities. The Global Mobile VoIP Solutions market has also been witnessing the emergence of mobile VoIP-enabled phones. However, lack of awareness about mobile VoIP solutions issues could pose a challenge to the growth of this market.
Posted on Jul 03, 2012  Reviews | Share |  Digg
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VoX Communications Adds Unlimited Calling to Canada for $6.95 to its Android Mobile VoIP App Plans

vox_communications_logo.jpgVoX Communications has now added an unlimited Canada calling plan to its Android mobile voice app available in Google Play. VoX's Chief Marketing Officer, Barry MacCheyne, noted, "We continue to add creative and very competitive calling plans to our Android app. With both Yahoo and our UK marketing partner launching marketing campaigns, we are very excited by where we are as a company today. With summer travel and the London Olympics coming, we intend to heavily market our app in July. We are also happy that Google recently reported that more than one million new Android devices are activated each day and we predict that this number will rise to over three million units a day by 2015. People are finally seeing the attraction of mobile VoIP apps that allow them to avoid massive roaming charges when travelling and to make a Wi-Fi call from anywhere in the world. They can now use VoX without using their carrier minutes or worrying about roaming charges."
Posted on Jul 03, 2012  Reviews | Share |  Digg
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