
Packet8 announces the addition of "call queuing" functionality to the Packet8 Virtual Office small business phone service, now in use by over 11,000 U.S. companies.
With the Packet8 Virtual Office Call Queuing feature, a business can accept a greater number of incoming calls throughout the day by placing callers in a queue, rather than sending them to voicemail, when sales agents or employees are occupied with other customers. Virtual Office Call Queuing is an ideal feature for the small business that receives incoming calls into functional areas such as sales, technical support, customer service, billing and much more.