Vassar College to Enhance Real-Time Emergency Response with E911 Solution from Teo

Teo announces that Vassar College is the latest higher education institution to select its leading Enhanced 911 (E911) Emergency Response System. Vassar selected Teo's E911 system to improve its ability to identify the origin of 911 calls coming from its campus.

Many organizations have internal response teams that need to have precise situational information when a 911 call occurs. With conventional PBX technology, public E911 first responders often will not get location information that identifies a secondary building, floor or office the call came from -- only the street address of the primary business location.

Teo offers the industry's most effective and affordable E911 emergency notification systems. Features include 911 call recording, 911 call monitoring, secure automatic number identification (ANI) management, multiple group partitions for a variety of functions and much more. When a 911 call occurs, messages are automatically sent to need-to-know personnel via screen pops, mobile text messages and email.

Teo's solution will enable Vassar to capture 911 real-time call data, such as when a call was dialed, when it was completed, and where it was placed from, in addition to an audio recording of the call. The system's automatic alerting feature, which provides pop-up alerts to designated users' computer screens and mobile phones, will enable Campus Security to more efficiently respond to 911 hang-ups, also removing the burden of reporting from the telecommunications office. Vassar plans to leverage the solution's alerting capabilities immediately and will look at how it might use other features in the future.

"I am glad that there is an elegant solution like Teo's to address this communications need," said Emily Harris, Vassar's director of networks and systems. "Teo recognized an issue that so many higher education institutions struggle with and have developed a reliable system that will allow the Campus Response Center to do its job better."

The E911 emergency notification systems are part of Teo's strong heritage and lineup of cutting-edge made-in-the-USA communications tools, including a series of ISDN and VoIP telephones, ISDN Network Terminations devices and ISDN Centrex Attendant Consoles.

Posted on Jun 29, 2010  Reviews | Share |  Digg
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