announces the launch of their enhanced E911 service to their Titanium III Platform. Service providers, carriers and resellers can now register both on-net and off-net DID's for E911 service through the Titanium III portal or through VoIP Innovations' API. This service is available for all 50 states in the US, Canada and Puerto Rico.
"We realized that a lot of VoIP carriers are inflexible by only offering e911 service for DID's residing on their network," stated Jason Tapolci, President for VoIP Innovations. "Our goal is to provide a ubiquitous and single source vendor portal for service providers. Unfortunately, E911 is one of those services that no one really wants to sell, but is a very necessary component of our industry."
There are some vendors that are strictly providers of E911 service out there, however, they have traditionally charged thousands in setup fees and forced companies to sign long contracts with high commitments. VoIP Innovations realized they could save their customers a lot of time, energy and money by offering this additional service.
Patrick Hughes, IT Manager for a Hosted PBX provider, stated, "We use VoIP Innovations to register all of our DID's for E911 services. Even the ones we get through other carriers. We do this because the other carriers don't provide the portal tools and API's that VoIP Innovation has. At the end of the day, scalability is key factor for us as we are adding about 30-50 new customers per day."