VoIP, Inc. Selects Envox for VoIP E911 Verification Service

Envox Worldwide, a leading global provider of voice solutions, announced that Envox CT ADE, one of the most widely used interactive voice response (IVR) development tools in the industry, has been selected by VoIP, Inc. to power its VoiceOne Enhanced 911 Verification Service.

The VoiceOne Enhanced 911 service offered by VoIP, Inc. is a complete, FCC-compliant solution for VoIP-based 911 calls. The VoiceOne Enhanced 911 Verification Service, a new feature of VoIP, Inc.'s award-winning service, is a self-service IVR solution that empowers subscribers to ensure information accuracy. By calling 555-9191, VoiceOne Enhanced 911 subscribers can hear the address information that is on file and then either confirm that it is accurate, update the information, or instruct the system that they will be traveling to a particular area during a specific period of time.

"VoIP, Inc. has created an innovative service that fills a huge gap for many VoIP-based service providers," said Mark D. Flanagan, president and CEO of Envox Worldwide. "We are proud that Envox CT ADE enabled VoIP, Inc.'s programmers to develop such a cutting edge service -- one that will surely accelerate the adoption of VoIP-based services and increase subscriber confidence."

By using Envox CT ADE as the development tool for its VoiceOne Enhanced 911 Verification Service, VoIP, Inc. was able to reduce a typical six-to-nine-month development cycle to just three weeks. Envox CT ADE, which is a collection of utilities that enables developers to create and deploy Computer Telephony applications easier and faster than using traditional APIs, provides integration for advanced speech recognition technologies and an additional programming interface for .NET, Active X, and COM developers.

The VoiceOne Enhanced 911 service is the industry's first private network 911 service for broadband and packet communications. The Enhanced 911 service provides five redundant entry points for IP 911 calls to enter the VoiceOne Network through the Internet or private peering. These entry points are strategically placed geographically to provide the shortest path for a phone call originating anywhere in the U.S. These first levels of redundancy, and the strategic geographic locations, provide the best practical implementation to achieving the best-possible quality of service (QoS) connection to the VoiceOne Network from Internet voice subscribers.

"Developing with Envox CT ADE reduced our service creation time by more than 80%, which is vital in the highly competitive, evolving VoIP service market, where time-to-market is a critical success factor," said Shawn Lewis, CTO of VoIP, Inc. "Further, Envox CT ADE allowed us to rapidly create new service prototypes to test customer acceptance, without overburdening our development resources, ensuring that we have the flexibility necessary to meet changing customer demands."

For more information about Envox CT ADE, or to download an evaluation version of the tool, please visit http://www.envox.com/software/envox-ct-ade.asp.

Posted on Jun 19, 2006  Reviews | Share |  Digg
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