Telchemy announces Release 2.0 of the SQmediator advanced VoIP performance management application. SQmediator revolutionizes the management of Enterprise or Service Provider VoIP service quality, providing near real-time visibility of user-perceived quality and faster problem identification. SQmediator collects and analyzes call quality data from IP phones, routers and residential CPE, and the new powerful, intuitive user interface in Release 2.0 makes this rich performance and diagnostic data easy to navigate and actionable.

SQmediator Release 2.0 has a modular architecture that scales to provide a cost-effective solution for mid-sized businesses to large service providers. This architecture supports mid to large Enterprise IP telephony deployments from 500 to 500,000 users, and Hosted PBX and Residential VoIP services with 10,000 to over 10 million subscribers.

Key features of SQmediator Release 2.0 include:

• Intuitive multi-user Flash-based web UI, clickable charts, easy navigation
• Simple, intuitive presentation of detailed metrics
• Minimizes technical expertise required to understand data and identify problems
• Expert analysis of call data, extensive description of problem types, faster problem identification
• Supports new SIP RTCP Summary Reports in addition to other common reporting protocols
• Automatic verification and repair of data reported from VoIP endpoints
• Automatic timestamp/ time zone correction
• Scalable distributed architecture
• SNMP and Email alerts
• Tested for interoperability with a wide range of IP phones and routers

SQmediator is available in a single server edition for mid-sized business and a modular multi-server edition for service providers and large enterprise.