VoIP Call Recording Software is Ready for Latest Mac OS

Arcosoft announces that VONaLink SoloRecord has been tested on Apple Mac OS X 10.5 Leopard. VONaLink works with any VoIP phone system based on the open SIP standard, such as Vonage, to record phone calls and to provide screen pops. Also available is a separate VONaLink ScreenPop product, if recording is not required.

Call recording benefits a company by allowing business transactions over the phone to be verified and disputes resolved. With traditional phone systems, calls are recorded with either analog equipment or expensive, proprietary products from the phone company. With the latest VoIP systems built on open, standard protocols, calls can be recorded by monitoring network packets.

VONaLink SoloRecord works with any SIP based VoIP system. Soft phone, hard phone and analog phone via an adapter are supported. The call is recorded as a stereo WAV or compressed file. An inaudible watermark can be added to the recording for later verification that the file has not been changed.

Using the caller ID of the incoming call, SoloRecord or ScreenPop searches for the caller in Address Book, or launches custom applications to search the web or company database. If the caller is found, the information is popped on the screen, thereby increasing the productivity of the user.

Unwanted callers can be added to the reject list. Integration with Vonage Click to Call allows outbound calls to be placed by clicking in the call log within the VONaLink application.

SoloRecord and ScreenPop are universal binaries that run on Mac OS X v10.3 and later. Prices are $99 USD for SoloRecord, and $29 USD for ScreenPop. Evaluation downloads are available from www.vonalink.com



Posted on Nov 05, 2007  Reviews | Share |  Digg
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