VoIP Supply Announces Results of Customer Experience Survey

VoIP Supply announces the results of a customer satisfaction survey conducted in Dec., 2011. In a survey of more than 500 of its customers, VoIP Supply learned just how completely over-the-top it is appreciated by them:
  • 98 percent are likely or very likely to recommend VoIP Supply to colleagues or other businesses.
  • 97 percent are likely or very likely to purchase from VoIP Supply again.
  • 87 percent report an exceptional or above average experience with VoIP Supply.
  • Half of the customers consider VoIP Supply literally the best in the industry.
According to survey respondents, that astonishing customer loyalty to VoIP Supply is due to a variety of reasons, foremost among them: 81 percent cite product availability, 76 percent say its price, and more than half for its customer service and expertise.

"Our number one goal at VoIP Supply is to provide outstanding service to all of our customers throughout their experience," said Benjamin P. Sayers, President and CEO of VoIP Supply. "I am really pleased at the strong degree of satisfaction our customers have for all we do. We will continue to strive to always exceed their expectations."

Posted on Jan 24, 2012  Reviews | Share |  Digg
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