has expanded its consultation, installation and follow-up support services with the acquisition of San Francisco VoIP phone system provider, Ketchum Integration.
Inflow’s expanded service offering builds on the core competencies of both companies. Ketchum Integration provides single and multi-site VoIP installation. Inflow Communications has been a provider of strategic consultative services and installation of ShoreTel VoIP business phone systems and HD video conferencing with Unified Communications integration since 1997. The new San Francisco location joins Inflow Communications’ other offices in Oregon and Washington.
“Our new partnership with Ketchum is very exciting for us,” says Inflow Communications President Travis Dillard. “With this expansion, we have improved our ability to service customers in and around San Francisco and ensure they receive the same level of support our customers in Portland and Seattle enjoy.”
Inflow Communications was recently awarded ShoreTel’s Outstanding Customer Achievement Award for 2012, and is a Top 30 ShoreTel partner based on customer satisfaction reporting. Inflow’s unique combination of consultation and post-installation service have set the company apart from competitors in the business phone system and video conferencing market.
The acquisition took effect November 1st.