Vertical Communications announces the release of MBX IP, a converged IP telephony system designed to meet the needs of multi-site small businesses. The availability of MBX IP completes Vertical’s next-gen telephony product line-up with SBX IP and Wave IP, providing powerful telephony solutions to help businesses further increase productivity and efficiency.

The MBX IP system provides a migration friendly pathway for existing MP-5000, FX-II and XTS IP systems, supporting traditional endpoints, IP endpoints and (VoIP) SIP trunking — all with a single system that is scalable to meet the demands of multi-site SMB customers. MBX IP supports existing XTS IP, FX/MP, STS, and SBX IP endpoints, including the new Edge 8000 IP phones, as well as, having a compatible feature set. The MBX IP system is targeted for businesses having 50 to 250 users and up to 72 multiple sites, so you enjoy pay-as-you-grow scalability.

The MBX IP system provides hundreds of standard features that allow the system to adapt to your business requirements.

• Integrated voice mail/auto attendant for professional greetings
• Unified Messaging allows you to receive your voice mail as a .wav file attachment via e-mail.
• Automatic Call Distribution, including supervisor/sub-supervisor, recorded announcements, and overflow handling.
• Network small branch offices using the SBX IP system to facilitate a seamless communication network.
• With the ezPhone application, CTI integration with Microsoft®Outlook® is available
• Multi-party conferencing for up to nine conference rooms and 13 conference members
• Multiple tenant groups allow you to partition groups by department.
• VoIP (SIP) trunking reduces expenses and provides flexibility
• Robust call routing capability enables live answer, auto attendant, or backup auto attendant coverage patterns as well as DID, ANI or CallerID routing!
• Mobile extension allows incoming calls (on T1/PRI or SIP trunks) to ring your cell phone when you are out of the office. Never miss a call again while you are out of the office!
• One-touch call recording for more accurate customer orders, compliance & training
• Call Screening allows you to listen to callers that have been routed into your voice mail so you can decide if you need to speak with them or not. Maximize your workday by focusing on important calls.
• Roaming mobility with either DECT cordless or Nomad IP™ wireless telephone offerings
• Hot desking allows a digital phone to be a shared resource
• Detailed Station Message Detail Reporting (SMDR) integrates with call accounting and other management applications.
• One touch feature button access for easy and intuitive feature operation. MBX IP provides softkeys with intuitive navigation via the LCD of a telephone.