has launched another feature that helps its cloud based phone system work even harder for its customers. Click-To-Dial is an additional capability that Vocalocity is providing free to all its customers.
With Click-To-Dial, customers can now make phone calls with the click of a mouse. After downloading the Click-To-Dial application to a PC, users can click on telephone numbers on any web page or they can utilize their Microsoft Outlook Business Contact add-on to place calls. When a number has been clicked, the customer’s desktop phone rings. After the desktop phone is answered the “clicked number” is dialed immediately, establishing a connection. Click-To-Dial also works well with browser-based CRM applications, like Salesforce.com, and Bullhorn.
Vocalocity is providing this feature based upon direct customer feedback; yet another example of Vocalocity’s ongoing dedication to make sure their phone service works as hard as possible for their customers. The productivity and additional logging of call activities provide solid benefits that are easy to obtain.