Digium Enhances Users’ Experience with New Version of Switchvox

Digium releases Switchvox SMB 4.5 the full-featured and cost-effective VoIP Unified Communications solution designed for small- to mid-sized businesses. Switchvox SMB 4.5 delivers mission-critical applications traditionally accessed through the web interface directly to phone handsets, and adds greater flexibility and control for both users and administrators. Digium is demonstrating Switchvox SMB 4.5 at Digium|Asterisk World at ITEXPO in booth D01, held January 20-22, 2010, at the Miami Beach Convention Center.

Based on Digium’s Asterisk, the world’s most popular open source telephony engine, Switchvox SMB is a powerful IP PBX that integrates an easy-to-use web interface with innovative UC features such as fax, chat and video calling. The introduction of Switchvox 4.5 and new Phone Feature Packs extend the power of the Switchvox to Polycom phone handsets for maximum control of the communications system. Features that were previously only available through the web interface are now made available through Phone Feature Packs to these phone handset displays. This enables users to access powerful features from the phone handsets, such as call recording, visual voicemail, a searchable company directory and call parking lots. New options for more fundamental phone functions, such as hands free click-to-call dialing, distinctive ringtones for different types of calls, extension failover to a backup Switchvox SMB server, and support for multiple extensions on a single handset, are also available in version 4.5.

Switchvox SMB 4.5 offers additional features to support users and administrators including:
  • User profiles—Caller profile information such as photo, extension, title and location. This appears on the Switchboard and on the display of Polycom phones with Phone Feature Packs on internal calls.
  • Flexible language support—The Switchvox 4.5 GUI, manual and online help are available in English, UK English, Italian, Castilian Spanish and Latin American Spanish. Sound packs, which include all the audio prompts used in the system, are available for these languages, as well as Australian English, French and French Canadian. For businesses with international offices, users can customize their language settings to best complement their location and language preference.
  • Comprehensive monitoring—Digium has implemented the Simple Network Management Protocol for Switchvox 4.5, which gives administrators the ability to collect real time data about the status and health of their systems.
For a comprehensive description of features, please visit www.digium.com/switchvox.

Pricing and Availability

Switchvox SMB 4.5 is available now free of charge to customers with a current Switchvox SMB software subscription. Phone Feature Packs are available for $30 per phone. Customers can continue using Switchvox 4.0 or implement the optional upgrade to 4.5 with a single click.

Pricing for Switchvox SMB systems remains unchanged and begins at U.S. $3,390 for a 10-user system, including hardware, software, a one-year subscription and warranty. The entire line of Switchvox SMB appliances, the largest of which scales to serve 400 users, is currently available from Digium and partners worldwide

Posted on Jan 20, 2010  Reviews | Share |  Digg
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