Digium and Orderly Software Team Up

digium_logo.gifCompanies using Asterisk in the call center now have access to sophisticated statistical information thanks to a partnership between Digium and Orderly Software. The two companies will collaborate on the provisioning of sophisticated call center services and management applications to the Asterisk community.

Digium is the creator and driving force behind Asterisk, the open source voice communications software deployed by millions of servers worldwide to manage VoIP calls for businesses and individuals. More resellers, telecom professionals and software developers choose Digium's products than those of any other open source telephony company because only Digium delivers the technical superiority, security and flexibility associated with Asterisk. Asterisk powers Digium’s family of software and hardware appliances including AsteriskNOW, Asterisk Business Edition and Switchvox.

Orderly Software provides high-quality call center solutions, including the freely-available call center management and monitoring platform OrderlyStats, featuring a real-time interactive control panel view of the call center for inbound, outbound and queued calls and a wealth of historical reports. Orderly Software also offers the OrderlyQ queue optimization system, allowing call centers to slash call abandonments without hiring additional staff. Orderly Software’s solutions are in use at hundreds of call centers all around the world. OrderlyStats is available as a hassle-free Managed Service or as a new Server Edition that users can download and install themselves.

Posted on Mar 09, 2009  Reviews | Share |  Digg
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