VONAGE Expands E911 Capabilities

Vonage America, a subsidiary of Vonage Holdings Corp., a leading provider of broadband phone service, announced that nearly 65 percent of its customers now have Enhanced 911 service -- a feature that automatically associates a physical address with the calling party's telephone number -- and that it is continuing to quickly equip new counties across the nation with E911 everyday.



For the past six months, Vonage has been turning up on average over 112 calling centers in more than 45 new counties each week. In February alone, Vonage equipped an additional 400 calling centers in over 100 new counties with E911 -- bringing the total number of calling centers across the nation with E911 service to over 3400, which is more than half of the nation's calling centers. While it took Vonage less than a year to turn on E911 in more than one-half of the nation's PSAP's, it took the wireless industry 10 years to accomplish the same feat.

In June, the FCC gave Vonage, and all Internet-based phone service companies, 120 days to create an E911 system from scratch, and provide all of its customers, wherever they are in the U.S., with E911 service. In that amount of time, Vonage worked closely with local 911 centers, also known as Public Safety Answering Points (PSAPs), across the country to turn on E911 for as many customers as it could, Currently, Vonage continues to test and turn up new PSAPs which are VoIP-ready every day and will continue to do so until Vonage customers have access to E911.

"Today more than 65 percent of our customers have full E911 capability," said Jeffrey A. Citron, Vonage's Chairman and Chief Strategist. "And Vonage will continue to work with the FCC, regulators, Congress and public safety until PSAPs across the nation are equipped with E911. Regardless of when or where or how our customers are calling 911, our goal is to get them help when they need it."

Since February 23rd, Vonage has added the following counties to its list of those with E911 capabilities -- bringing the total number of calling centers with emergency 911 service to over 3400.

* In the event Vonage is unable to connect to the 911 system or for customers who are using mobile devices such as wifi phones or softclients, Vonage offers a national emergency call center which enables customers to get local help when they need it.

Posted on Mar 07, 2006  Reviews | Share |  Digg
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