Dialogic announced that microDATA selected Dialogic to support its Next Generation 9-1-1 services. Through its use of Dialogic technology, microDATA provides reliable call routing support for high volumes of calls and other forms of communication like SMS and data messaging, and will be able to roll out its NG9-1-1 services quickly while complying with ever-evolving industry standards.

microDATA also selected Dialogic’s technology in order to poise itself to handle increased data and information sharing requirements for the future. Advancements in communication technologies have made some existing 9-1-1 systems outdated. Using Dialogic’s technology, microDATA works with phone companies to update legacy networks to IP-based services as well as to enable 9-1-1 systems to receive packet-based voice data and field other forms of communication like SMS, data messaging and video conferencing.