Report: Struggling Economy Will Slow the Growth of VOIP in US Business Markets

The struggling economy will slow the growth of VoIP, but deployments remain wide-ranging at mitigated levels, reports In-Stat. Slightly more than one in three US businesses that have deployed VoIP use it exclusively. Many more businesses use VoIP as a partial voice solution. US businesses are also beginning to embrace voice-enabled IM capabilities, particularly among younger workers.

Recent research by In-Stat found the following:
  • 32% of Enterprise size businesses say the economic situation has slowed their VoIP deployment plans.
  • Broadband IP Telephony remains the most common carrier-based business VoIP solution with revenues exceeding $1.1 billion in 2008, compared to $857 million for hosted IP
  • Centrex service within the US.
  • Adoption varies significantly by size of business, with Enterprise businesses preferring a partial deployment, while SOHO businesses are more likely to go IP-only.
  • 13% of US businesses use both carrier-based and premises-based IP solutions.
The research, “2008 US Business VoIP Overview: Stick to Fundamentals”, covers the US business market for VoIP. The report analyzes and provides detailed end-user survey data by size of business for the following:
  • The key factors driving or impeding VoIP adoption
  • The impact of a slowing economy
  • Carrier versus premise-based solutions
  • Installed Vendor Market share
  • The multiple flavors of IP finding roots in the US business market
Revised line/seat and revenue forecasts through 2012 for Hosted IP Centrex and broadband IP telephony within the US are provided, along with a worldwide IP PBX line forecast.

Posted on Feb 18, 2009  Reviews | Share |  Digg
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