Research and Markets has announced the addition of the "Enterprise VoIP Equipment Market in North America 2010-2014" report to their offering.

One of the key factors contributing to this market growth is the fact that it provides an integrated phone system across multiple locations. The Enterprise Network Equipment market has also been witnessing increased collaborations due to the integration of telephony and data services. However, blockages caused by network address transversal and firewall transversal could pose a challenge to the growth of this market.

TechNavio's report, the Enterprise VoIP Equipment Market in North America 2010-2014 , has been prepared based on an in-depth analysis of the market with inputs from industry experts. The report focuses on the North American region.

Key vendors dominating this market space include Avaya Inc., Cisco Systems Inc., NEC Corp., and Mitel Networks.

Commenting on the report, an analyst from TechNavio's Telecom team said, Turning voice messages into text is gaining popularity. It enables users to read their voice mail messages in any order rather than having to negotiate a tedious key-press menu to listen to them in sequence which would take time and also might affect the quality. They can also send replies for delivery as text or email messages. The attraction for providers is equally clear: they can almost always get away with charging for transcription, some $5 and up for about 30 messages per month. This service would reduce human intervention and increase the demand for VoIP in enterprises where it is needed the most.

According to the report, the main driver for enterprises choosing VoIP is that it provides an integrated phone system across multiple locations. The traditional phone systems, on the other hand, need several lines, several different networks and hence the whole system works as a separate system. It becomes difficult to not only maintain different lines but also have a central system that offers greater transparency and consistency.