Digium introduces a new subscription-based service offering designed to give Digium Asterisk customers and partners faster, easier and unlimited access to Digium service and support. Offered in Silver, Gold and Platinum levels, Digium’s subscription-based services will be available for all business-class products beginning with the Digium Asterisk Appliance, now available.

The voice communications market continues to experience rapid growth with more companies evaluating and choosing open source as a cost-effective and flexible alternative to proprietary telephony solutions. The increased demand for open source brings a greater business need for service and support during business hours and around the clock. Digium is the first open source telephony provider to offer businesses a service offering rivaling that of proprietary vendors in terms of price, scope and scale.

Benefits of Digium’s new subscription services include: extended hardware and software warranty; unlimited support by email; premium advance hardware replacement; configuration backup; premium support by phone; ongoing software and security updates; and an easy one-click login at Digium.com for access to these premium services.

“Small and medium-sized businesses today are looking for a VoIP solution at an affordable price and a guarantee that they won’t be left in the cold after the contract is signed,” said Danny Windham, CEO of Digium. “Digium’s Asterisk Appliance gives small to medium-sized business a full-featured VoIP solution at 20 to 50 percent of the cost of proprietary systems with a tiered services offering specifically designed to meet the needs of today’s growing companies.”

Pricing and Availability

The first year of subscription-based services is bundled into the Asterisk Appliance, which is now available. Beginning with the Asterisk Appliance, Digium will provide subscriptions for all of its products based on Asterisk Business Edition. For more information, please visit www.digium.com. The Asterisk Appliance with the first-year Silver Subscription will start at U.S. $1,145 and is available from Digium distributors and resellers in the U.S. and Canada. International versions will be available next quarter.