Packet8 Signs Exclusive Agreement with VoIP Service

8x8, Inc.Packet8 announces it has signed an agreement with a service provider that will soon exit the VoIP market calling for the exclusive recommendation of Packet8 as the replacement VoIP service for its soon-to-be-orphaned subscribers.

According to the agreement, Packet8 will be the only brand presented and promoted to the roughly 12,000 subscribers who will be left without VoIP phone service after the company winds down its VoIP operations over the next three months. In return, 8x8 will offer these subscribers a specially-priced Packet8 monthly service plan along with a free month of service, free activation, free shipping and a free Uniden 165P 5.8 GHz cordless phone to transition to its award-winning VoIP phone service.

"We look forward to welcoming these VoIP consumers to the Packet8 family of subscribers," said 8x8 Vice President of Sales & Marketing Huw Rees. "8x8 has been providing VoIP services since 2002 and, unlike many competitors, has established a strong business model providing subscribers with solid assurance that our service will be operational for the long term and that our reputation for quality and reliability will be maintained."

Just over two months ago, SunRocket, the second largest independent VoIP provider, announced it was shutting down its service and referring its more than 200,000 subscribers to Packet8. 8x8, now the #2 standalone voice and video service provider, was recently awarded its 69th U.S. patent for proprietary VoIP technology employed in the Packet8 service. In addition to residential service, 8x8 provides more than 8,000 U.S. based small businesses with the Packet8 Virtual Office hosted iPBX complete business phone solution.

Posted on Sep 26, 2007  Reviews | Share |  Digg
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VoIP Spider
Wednesday, 26 September 2007 18:03
Does anyone have any idea which company is bailing yet? I haven't heard anything about this, except for the press release that 8x8 did over on their website.

It is good to see that at least one VoIP company learned that it's just plain good manners to put a plan in place before you dump a few thousand people's phone service; unlike the SunRocket fiasco. I'm also glad that it's exclusive, and that Teleblend isn't involved in this deal. I get a lot of customer service complaints from Teleblend people trying to cancel their service. LOL
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