credativ launched its new Open Source Telephony service, as part of its Open Source Support Centre, which offers 24/7 support. The new telephony service provides consultancy, specification and implementation of open source based PBX telephony systems using VoIP.

credativ supports a range of tried and tested open source software based platforms including Asterisk, SIP express router, and trixbox to provide all the features currently available from a hard wired PBX. Through open source based PBXs and switching platforms, credativ offers cost effective alternatives to existing telephony and traditional PBX systems.

By installing open source PBX systems with a switching platform such as VoIP, the new consultancy provides businesses with customised phone systems that incorporate new features such as voice mail and teleconferencing, in addition to facilitating least cost routing.

Open Source Telephony systems can be configured for use with current and next generation telephone networks to provide benefits such as free VoIP calls and low cost mobile phone calls. credativ's new service provides support for IP PBX platforms which can run on a wide variety of operating systems including Linux and Solaris. Open source telephony has features to develop advanced communications systems at relatively low cost, so access to an advanced telephony system can be achieved quickly and simply.

Businesses with existing telephone systems can also benefit without compromising their current investment. credativ can provide advice on open source solutions that compliment and increase existing system efficiency and functionality.

Open Source Telephony is the future for businesses looking for a competitive edge. credativ is synonymous with providing an operating advantage to companies in challenging markets.

Key services available from credativ include:

Consultancy (System appraisal and feasibility assessment)

Infrastructure design and deployment (including VoIP/PBX options)

Failover, clustering and high availability solutions

Custom feature and application development

Project Management/Implementation and configuration

Performance monitoring and optimisation

Training including user documentation

Support service (up to 24hrs/day, 7 days/week)