Five9 announces that VoIP provider Vonage deployed its Virtual Call Center offering in several divisions to manage marketing campaigns. With a history of subscriber growth and nearly 2.6 million lines in service, Vonage continually evaluates and employs new tools for customer retention and satisfaction initiatives. Five9’s predictive dialing and outbound solutions were deployed quickly and flexibly to align with the telecommunications provider‘s aggressive goals for customer outreach.

Five9 delivers world-class virtual call centers spanning five continents in many industry sectors. Based on a solid record of reliability, Five9 offers business customers a portfolio of contact center solutions for outbound, inbound, and blended operations. Customers benefit from a technology platform built from the ground up with VoIP, enhanced call center functionality, and a dedicated implementation team. “We collaborate with our customers during initial implementation and throughout their use of our service, including the ongoing introduction of new features and capabilities. We are proud that Vonage is getting great results and using the Five9 solution in innovative ways,” said Marissa Ramsey, Vice President of Customer Success at Five9.