has extended the value of its Switchvox Unified Communications solution for small to mid-sized businesses by adding free support for Android devices. The Switchvox Mobile application now integrates Digium's Switchvox SMB communications solution with Android as well as iPhone and BlackBerry devices at no extra cost to customers. With the Switchvox Mobile app, Switchvox SMB customers can:
- make, receive, transfer and record calls as if they were calling from the office extension
- check their call history
- view and change call rules, such as routing and forwarding
- change their out-of-office greeting
- access the company directory and return calls via email
- use the Switchvox app from their Android-based tablet to perform tasks such as returning voice messages using email.
Switchvox's mobility with fixed mobile convergence capabilities allow users to select up to five phones of any type, including smartphone, VoIP, digital, analog or soft phone, to converge with their Switchvox extension. These converged phones can easily transfer a call to any phone or number over a Wi-Fi or cellular network. Customers can also fully integrate these converged phones with their interactive user interface, the Switchvox Switchboard. Click here to see an interactive demonstration of the Switchvox Mobility features: www.digium.com/mobility.
Switchvox is based on Asterisk, the world's most widely adopted open source communications engine. Because Asterisk is at its core, Switchvox can offer a feature set that rivals those of the most expensive UC solutions, but at a price that small businesses can afford. Digium, the UC solution leader, imposes no licensing charges for advanced features, such as those that extend the power of the UC system to employees' mobile devices through FMC support. This approach means that Switchvox customers pay 60 to 80 percent less than companies buying comparable VoIP business phone systems. In acknowledgement of this fact, industry analyst firm Frost & Sullivan recognized Switchvox this year with the Customer Value Enhancement Award for UC Solutions. To read the full report, go to http://info.digium.com/frost-sullivan-best-customer-value-report/