Digium Adds Fixed Mobile Convergence to Switchvox

Digium_logo2.jpg Digium introduces Switchvox 5.0, a new version that adds fixed mobile convergence and further integration with third-party business applications into its full-featured and cost-effective VoIP unified communications solution designed for small- to mid-sized businesses. The new release enhances Switchvox mobility to allow users to seamlessly integrate any type of phone with Switchvox. Users can select up to six phones of any type, including VoIP, digital, analog, smartphone or a soft phone, to converge with their Switchvox extension. The user can now route, record or transfer calls appropriately, at any location. Users of Switchvox SMB with active subscriptions can download version 5.0 to have access to these features at no cost.

Switchvox 5.0 is based on Asterisk, the world’s most widely adopted open source communications engine, and brings a new level of features and customization to IT administrators, users and resellers. Additionally, version 5.0 includes more APIs for greater customization and integration with third-party business applications, giving businesses the ability to leverage their other IT investments, such as CRM, customer support, accounting and ERP systems. Switchvox 5.0 also features an enhanced user interface, more detailed reporting for calls and call queues, and detailed online support. With all of these features included in each Switchvox SMB unified communications system, customers can realize an average cost savings of up to 60 – 80 percent over comparable VoIP business phone systems.

The key Switchvox 5.0 UC features include:
  • Fixed Mobile Convergence – Built-in integration for six phones, allowing for seamless transfers and recording from any phone. Find out more: http://www.digium.com/mobility.
  • Detailed Call Queue Reports and Logs – Granular call queue data for multiple queues and queue members.
  • Additional Application Programming Interfaces – Organizations can create custom integrations with third-party business applications for communications-enabled business processes. See a complete list: http://www.digium.com/switchvox/api.
  • Switchvox Graphical User Interface – A newly refreshed Switchvox GUI simplifies the configuration for groups of users for administrators and users. See these and more features: http://www.digium.com/switchvox-features.
Pricing and Availability

Current Switchvox SMB customers can access Switchvox 5.0 directly through their unit today at no additional charge. For new Switchvox SMB customers, pricing starts at $3,195 for up to 30 users. To find out how to buy Switchvox, visit: http://www.digium.com/how-to-buy.

Posted on Jun 06, 2011  Reviews | Share |  Digg
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