announced that its ReliaTel VoIP management solution is compliant with key IP telephony solutions from Avaya.
The ReliaTel solution provides comprehensive VoIP quality and service level management for converged environments, including real time VoIP QoS and QoE analysis and trunk performance reporting for Avaya Communications Manager through the SAT interface. The ReliaTel RTCP, SNMP and SAT functionality is now compliance-tested by Avaya for compatibility with Avaya Aura Communication Manager 6.0.
Tone's ReliaTel manages both VoIP call quality and the underlying converged network infrastructure in a holistic manner. The management solution provides network and IT support teams with a unified management portal to rapidly and accurately pinpoint issues affecting network quality performance occurring at every segment across the converged environment.
Tone Software is a member of the Avaya DevConnect program -- an initiative to develop, market and sell innovative third-party products that interoperate with Avaya technology and extend the value of a company's investment in its network.
As a Gold member of the program, Tone Software is eligible to submit products for compatibility testing by the Avaya Solution Interoperability and Test Lab. There, a team of Avaya engineers develops a comprehensive test plan for each application to verify whether it is Avaya compliant. Doing so ensures businesses can confidently add best-in-class capabilities to their network without having to replace their existing infrastructure -- speeding deployment of new applications and reducing both network complexity and implementation costs.