Tone Software will be on hand at the upcoming IAUG Global Conference. Held from May 22-26 at Caesars Palace in Las Vegas, the IAUG Global Conference is one of the world's largest international gatherings for communications technology professionals.

Supporting a converged voice and data environment and working with VoIP quality metrics can be a daunting task. Understanding which metrics to collect and analyze, their interdependencies, and how they manifest into user experience is key to successfully delivering VoIP quality and converged voice services. To that end, in a session titled, "The Language of VoIP QoS - Demystified," Tone's director of strategic technology advancement, Amit Kapoor, will help take the guesswork and unknowns out of supporting VoIP. Taking place on Thursday, May 26th at 9:45am, the session focuses on the terminology, impact, and utilization of QoS metrics to successfully support a VoIP environment.

The IAUG Global event provides a valuable opportunity for both managed service providers and enterprises responsible for delivering VoIP QoS and voice service levels in Avaya voice environments to meet Avaya DevConnect Partners such as Tone Software, and explore solutions to address their convergence challenges.

Tone's ReliaTel VoIP QoS and Converged network management technology is used in many Avaya-centric environments to manage Avaya VoIP QoS through direct analysis of Avaya RTCP data, as well as managing the entire underlying physical communications infrastructure. ReliaTel is platform-agnostic and fully supports the full gamut of Nortel communications technologies, as well as many other IT technologies, to provide comprehensive management of the entire communications ecosystem in a unified solution -- regardless of the technology mix.

Tone Software will be providing live ReliaTel demonstrations in booth #716 on the IAUG show floor.