has been chosen by Alianza to provide hosted VoIP phone service for its 12 offices in New York City. Employing three different phone service providers, Alianza frequently experienced equipment problems, multiple automated menus, and busy signals that made communicating with the community difficult; in addition, service disruptions threatened the non-profit's ability to run its programs and help its residents. As a critical resource in the community, Alianza decided to streamline and upgrade communications to maintain always-on availability to its residents while accommodating its rapid growth.
As part of the agreement, M5 provided unique direct-dial numbers for each employee, making it easier to reach colleagues across all locations using four-digit calling. As a result of these changes and additions, Alianza now projects a consistent and unified image when answering calls from its community and business partners.
Alianza will honor New York political, business, philanthropic and community leaders for their contributions and investments in New York City and its neighborhoods on 28th of October. The event will be held at the Tavern on the Green and awards to be given include lifetime achievement, excellence is social responsibility and others. National and community leaders will be recognized for their commitment to supporting distressed peoples in New York and Latin America through health care, patronage of the arts and many other avenues.