to serve as the managed voice service provider for Northland’s
residential and business digital phone customers in selected markets. SinglePipe’s managed service solution is a turn-key Digital Voice product that includes a range of packages for both residential and small to medium businesses, including regulatory compliance, FCC-compliant 911, local number portability, complete back office integration, and Tier 2/3 support.
A vital component of SinglePipe’s offering is its SinglePipe Integrated Provisioning System, which gives the company the unique ability to integrate its Web-based back office solution with Northland’s current systems. Also of note, is that SIPS is integrated with a service-provisioning gateway, which facilitates flow-through billing and provisioning for commercial and residential VoIP services. The SIPS platform also incorporates customer care and support services software, which enables operators to rapidly launch new revenue generating services, provide excellent customer care, and ensure high levels of network availability.