Citrus Telecom has expanded its range of VoIP services for its residential and business markets. Citrus deployed DIGITALK
Broadband Telephony and Web calling Card in 2005 and are now introducing IP Virtual Office and Service Numbers to the range of services on the DIGITALK Multiservice Platform.
The two new additions will enhance Citrus's offering to its business subscribers who will now be able to offer virtual office features and intelligent inbound routing to customers and resellers in over 60 countries.
Citrus is able to offer SMEs a simple, cost-effective and professional business communications service using DIGITALK IP Virtual Office, that includes multiple calling features and network and services management software, plus full billing, rating and web self-care functionality.
In addition, DIGITALK Service Numbers enables Citrus to offer number translation and inbound call management solutions to a range of business scenarios, including sales and support centres, free phone services and premium rate number services all managed via a web-self care interface.
Citrus is also announcing plans to migrate all TDM services over to IP based DIGITALK Media Application Server infrastructure which could reduce management and maintenance costs by up to 75%.