Comcast announced the launch of Comcast Digital Voice
in Colorado Springs. Comcast's new IP-enabled voice service offers customers digital-quality phone service with unlimited direct-dial local and domestic long-distance calling, Web access to voicemail, E911 service, and 12 of the most popular calling features such as three-way calling, call waiting, caller ID, speed dial and enhanced voicemail.
"Comcast is excited to offer Colorado Springs residents the reliable and innovative voice services they want, with Comcast Digital Voice," said Bill Mosher, vice president of marketing for Comcast Colorado. "Our privately managed network serves as a strong foundation for voice, television and high-speed Internet products, and now that we're offering Digital Voice in Colorado Springs, residents can choose to have one provider and one integrated bill for all their home entertainment and communication needs."
Well-positioned as a replacement for customers' traditional telephone service, Comcast Digital Voice is a less-expensive, fully featured phone service with online services such as call management and Web access to voicemail. Comcast guarantees that Comcast Digital Voice customers will be satisfied, or receive a refund for the first 30 days of service.
Other highlights of Comcast Digital Voice include:
Comcast Digital Voice is designed to be easy for the consumer. Comcast technicians will professionally install Comcast Digital Voice in the home -- converting the jacks and existing wiring in the home. Customers can keep their current phone numbers and make and receive an unlimited amount of direct-dial local and domestic long-distance calls for an introductory rate of as little as $39.95 per month. Comcast also offers very competitive international rates, including unlimited calling to Canada.
Comcast stresses quality and reliability. Unlike traditional Voice over Internet Protocol (VoIP) offerings that run on the public Internet, Comcast Digital Voice calls originate and travel over Comcast's advanced, proprietary managed network. And in the event power goes out in the home, Comcast customers can rest assured knowing Comcast Digital Voice is equipped with up to five hours of battery back-up.
Comcast Digital Voice has Enhanced 911. Comcast has access to the network, systems and capabilities to handle 911/E911 calls the way traditional phone companies do ensuring that calls, location information and telephone numbers are transmitted to the correct local emergency responders.
Comcast Digital Voice customers will also receive innovative features including:
- Compatibility with a majority of home alarm systems
- Ability to manage their account online
- And, coming soon, customers who have Comcast Digital Voice and Comcast High-Speed Internet will have the ability to use the Digital Voice Center (Web portal) to manage their voice and email messages from one central location.
Comcast Digital Voice is currently available in more than 70 markets nationwide, reaching 38 million homes. Comcast is one of the largest cable telephone providers in the United States, with more than three million phone customers.