, a leading provider of hosted VoIP telephony services for business, has selected DecisionOne
, a technology support services firm, as a certified installer for its hosted VoIP solution. Per the agreement, DecisionOne will provide installation services for Nuvio customers.
"We are committed to providing innovative hosted VoIP solutions to our existing and future customers," said Jason Talley, CEO, Nuvio. "With DecisionOne's award-winning installation services, we can confidently deliver those solutions across the nation, and to companies with multiple branch offices with a high level of service and support."
DecisionOne was recently honored with an Internet Telephony Product of the Year award for its Desktop to Dialtone offering, which is a portfolio of nationwide technical support services for VoIP original equipment manufacturers and service providers that creates an immediate national support services infrastructure for those companies that may not have services capability or capacity. Desktop to Dialtone services span the VoIP lifecycle to include network assessment, logistics, deployment, technical service desk and maintenance.
"DecisionOne is pleased to partner with Nuvio to help them deliver the best overall VoIP experience to their customers," said John Rooney, executive vice president and chief commercial officer of DecisionOne. "DecisionOne's local, reliable, and cost-effective technology support capabilities perfectly complement Nuvio's expertise in building a nationwide VoIP network."