Greenwoods Communications, the UK's leading independent telecoms services company, has been appointed channel partner for ShoreTel’s award-winning VoIP product suite. Greenwoods Communications will be aiming the ShoreTel VoIP telephone system primarily at enterprise customers in the UK where the company can offer a complete supply, installation and support package.

“Greenwoods Communications sees the ShoreTel appointment as a valuable foothold in the SME market where our natural and well-proven strengths in the telecoms field can be used to enhance our product offerings and to provide a springboard for our operations and maintenance services,” comments Peter Skinner, Commercial Director, Greenwoods Communications. “We will also be offering the solution to European multi-nationals where the proven benefits of VoIP can significantly enhance productivity and reduce communications costs.”



ShoreTel’s channel programme provides extensive modular and technical training, support and rewards to ensure the success of the channel partnership. ShoreTel will also assist with the development of Greenwoods Communications’ sales and marketing strategies to meet agreed, predetermined revenue and customer satisfaction forecasts.

“Greenwoods Communications is a large and credible organisation that is well known and has a substantial presence in the market. The company has a strong desire to strengthen its position by offering advanced VoIP solutions for the enterprise market,” says John Jarvis, MD, ShoreTel EMEA. “The agreement enables Greenwoods Communications to sell our solution nationally, but importantly for ShoreTel, the agreement gives us a strong presence in the Midlands region.

“Working with Greenwoods, it has quickly become clear that there is an excellent chemistry between the two companies' personnel.”