announced that it will demonstrate new Voice-over-Internet Protocol (VoIP) management technology with 3Com
Corporation during the VON Fall 2005 Conference & Expo
in Boston on September 19-22, 2005. The demonstration will feature Motive's intelligent automation software integrated with the 3Com managed VoIP solution to streamline the entire VoIP service lifecycle from service activation to support, through ongoing monitoring and updating.
Motive and 3Com will show how this automation can significantly reduce costs for providers, accelerate their time to market with new VoIP offerings, and greatly simplify the user experience for businesses.
According to a recent forecast from AMI Partners, worldwide SMB VoIP revenues will increase from $1.2 billion in 2004 to $4.5 billion in 2008. As the adoption of VoIP continues to grow, so does the cost and complexity of delivering and supporting managed services.
"Consumers and small businesses long accustomed to ubiquitous telephone service are unlikely to tolerate the installation and configuration problems that can arise with untested VoIP rollouts," said Sanjay Castelino, Motive's vice president of industry marketing. "Motive is working with the industry's leading telecom providers to automate the management processes associated with these services, thereby increasing their rate of adoption and potential for success."
The Motive-3Com demonstration will be located at booth #241 and will showcase the following benefits of Motive's management automation software:
- Providers can define VoIP service configuration settings and automate technician roll-out with activation flows;
- Once the VoIP service is deployed, providers can automatically pull configuration and diagnostic data from the 3Com NBX V3000 IP telephony platform to assist with service troubleshooting, restoration, or configuration changes, as required; and
- Providers can remotely perform periodic monitoring, which includes enabling proactive managed service features or upgrades.