VoIP Monitor - VoIP by Region|North America

KyLinTV Introduces KyLinVoice - Digital Home Phone Service that Offers Free Domestic and International Calls

VoIP Monitor — Tue, 21 May 2013 16:10:46 GMT

KyLinTV announces the launch of its VoIP based home telephony service, “KyLinVoice” in North America, as a new standalone service. KyLinVoice, a digital home phone service, offers free domestic and international calling with its most unique feature “free In-account calls” first introduced in the VoIP industry. By bundling this unbeatable home phone service with its award winning Chinese pay-TV service, KyLinTV offers the best value to its customers through the double play service with significant savings.

Followed by a successful launch of the first Chinese IPTV content in true HD and Chinese live channels and VOD content viewing on multiple devices (“KyLinTV Everywhere”) in 2011 and 2012, KyLinTV now provides customers with KyLinVoice, a high quality local, long distance and international home phone service via VoIP. Empowered by its new robust technology platform, KyLinVoice offers tons of advanced VoIP features, including free In-network Call, Number Porting, Mobile Access and many more.

In-account FREE Call: With free hardware KyLinVoice provides, KyLinVoice customers can talk to friends and family without per-minute charge through using this feature. Each KyLinVoice account can register up to 4 phones at no additional charge.
Number Porting: You can keep your current local phone number when you subscribe to KyLinVoice service at no cost.
Mobile Access: Calls can be made through mobile phone to friends and families anywhere in the world through pre-registering the mobile number.
More features include E-911,Caller ID, Call Waiting, Call Forwarding and Three-Way Calling, etc

KyLinVoice offers two subscription plans, KyLinVoice Basic and KyLinVoice Plus. With KyLinVoice Basic, the customers only pay US$4.99 monthly service fee and $0.02 per minute for outbound calls to China, Hong Kong and Taiwan and many more countries. KyLinVoice Plus charges only US$9.99 monthly service fee with certain number of outbound international minutes to China, Hong Kong and Taiwan and many more countries included. Both plans offer unlimited incoming calls and in account calls free of charge. More, as an introductory offer, for limited time only, a new customer can get FREE KyLinVoice service without any upfront cost and pays no monthly fee, when subscribing to a TV and Phone bundle service.

Inflow Communications Expands VoIP Business Phone System and HD Video Conferencing Coverage in San Francisco

VoIP Monitor — Mon, 26 Nov 2012 18:58:35 GMT

Inflow Communications has expanded its consultation, installation and follow-up support services with the acquisition of San Francisco VoIP phone system provider, Ketchum Integration.

Inflow’s expanded service offering builds on the core competencies of both companies. Ketchum Integration provides single and multi-site VoIP installation. Inflow Communications has been a provider of strategic consultative services and installation of ShoreTel VoIP business phone systems and HD video conferencing with Unified Communications integration since 1997. The new San Francisco location joins Inflow Communications’ other offices in Oregon and Washington.

“Our new partnership with Ketchum is very exciting for us,” says Inflow Communications President Travis Dillard. “With this expansion, we have improved our ability to service customers in and around San Francisco and ensure they receive the same level of support our customers in Portland and Seattle enjoy.”

Inflow Communications was recently awarded ShoreTel’s Outstanding Customer Achievement Award for 2012, and is a Top 30 ShoreTel partner based on customer satisfaction reporting. Inflow’s unique combination of consultation and post-installation service have set the company apart from competitors in the business phone system and video conferencing market.

The acquisition took effect November 1st.

Truphone Establishes Technology Center in New Jersey to Support Company's Expansion in U.S.

VoIP Monitor — Thu, 30 Aug 2012 21:28:21 GMT

Truphone announces the establishment of a Technology Center. The New Jersey center complements Truphone's United States headquarters in North Carolina's Research Triangle Park.

The technology center is led by Ed Guy, Ph.D., Vice President of Engineering, and Chris Celiberti, Vice President of Business Engineering. They and their staff of computer and communications engineers are responsible for developing innovative mobile services for the global business market. Both report to Truphone founder and Chief Technology Officer James Tagg.

Located in the Enterprise Development Center at the New Jersey Institute of Technology in Newark, the Truphone technology center initially consists of a staff of 12, many of whom are NJIT graduates.

Guy, who has worked with Truphone since the company's earliest days, designed and led the implementation of its network as it evolved from a mobile VoIP provider into a full-fledged global mobile operator capable of connecting voice, data and text messaging to more than 200 countries.

Guy developed the original architecture for many of today's VoIP systems and is author of patents and essential documents that specify how the Internet works. "Our mission is to develop Truphone's patent portfolio and turn these into new and innovative services that people need, can't live without, and can't obtain elsewhere," he said.

Tagg said: "We are seeing incredible demand for Truphone's solutions from U.S.-based multi-nationals, and we are expanding our U.S. operations and engineering staff to meet that demand and add to our innovation portfolio. International business travelers want to stay connected on the road. Truphone allows them to do just that, with the same mobile phone experience they enjoy at home but without fear of bill shock when they roam internationally."

Mobile users who switch to Truphone no longer need to carry multiple phones, change SIM cards or stop using their phones when traveling. Truphone offers a complete solution for use at home and abroad.

VoX Communications Adds Unlimited Calling to Canada for $6.95 to its Android Mobile VoIP App Plans

VoIP Monitor — Tue, 03 Jul 2012 21:44:11 GMT

VoX Communications has now added an unlimited Canada calling plan to its Android mobile voice app available in Google Play. VoX's Chief Marketing Officer, Barry MacCheyne, noted, "We continue to add creative and very competitive calling plans to our Android app. With both Yahoo and our UK marketing partner launching marketing campaigns, we are very excited by where we are as a company today. With summer travel and the London Olympics coming, we intend to heavily market our app in July. We are also happy that Google recently reported that more than one million new Android devices are activated each day and we predict that this number will rise to over three million units a day by 2015. People are finally seeing the attraction of mobile VoIP apps that allow them to avoid massive roaming charges when travelling and to make a Wi-Fi call from anywhere in the world. They can now use VoX without using their carrier minutes or worrying about roaming charges."

A VoX user can subscribe entirely on the phone and choose a U.S. phone number without leaving the interface, which makes the sign up process more elegant than many competitors. The mobile VoIP paid plans start at $4.95 and new subscribers can download the app for a free 60-minute trial and make calls to any country on the unlimited calling list or sign up for the Canada specific plan.

Price Comparison of calling rates to mobile phones in Canada:

VoX Mobile - UNLIMITED $6.95 a month

Skype - $7.95 a month plan

Vonage - $9.95 a month plan

AT&T - 19 cents a minute

Verizon - 49 cents a minute

WIND Mobile Selects Acme Packet for SIP Interconnect

VoIP Monitor — Tue, 08 May 2012 20:51:06 GMT

Acme Packet announces that WIND Mobile selected the Acme Packet Net-Net Session Director session border controllers to securely connect WIND's VoIP core network with other service providers. The Acme Packet Net-Net Session Director enables a secure, flexible and interoperable SIP interconnect solution for off-net voice traffic, helping reduce costly origination and termination time-division multiplexing fees.

Using SIP interconnect, WIND's calls travel to other service providers over IP, which eliminates costly TDM fees and scales the company's VoIP interconnect relationships. The Acme Packet Net-SAFE's security architecture protects WIND from denial of service attacks and network overloads with access control lists, topology hiding and dynamic rate limiting.

The Net-Net Session Director's flexible routing capabilities helps WIND reduce session expenditures while optimizing subscriber experience. Acme Packet's interworking capabilities simplifies WIND's network operations, assures multi-vendor interoperability and accelerates the company's time-to-market.

Acme Packet's session border controller capabilities also include high availability, call admission control and quality of service capabilities to ensure network reliability. Also, with Acme Packet's feature rich and standards-based solution, WIND's network will be able to utilize key encryption, transcoding and interworking capabilities in the future.

iTel Expands Network to Create the Largest Unified VoIP Footprint in Canada

VoIP Monitor — Mon, 30 Apr 2012 21:42:07 GMT

iTel announces completion of its IP network expansion today, boosting coverage from 940 to 1,049 service areas across Canada. With the addition of 109 new rate centres, the massive infrastructure build-out now gives iTel the largest VoIP footprint in Canada. The expansion will allow iTel to deliver new levels of high performance and redundancy, effectively meeting the increasing connectivity needs of today’s businesses.

iTel self-designed and custom-built its own network, investing heavily in infrastructure over the course of years to bring customers the best in telecommunications. By owning and operating its own network, iTel is able to provide a full suite of telecommunications products and services at below current market rates. With its continued commitment to build Canada’s fastest, most reliable network, iTel is the best choice for Canadian businesses to stay connected.

Dialogic Solution Enables SIPxchange to Provide Carrier-Grade VoIP Service

VoIP Monitor — Tue, 13 Mar 2012 21:01:21 GMT

Dialogic announces that SIPxchange chose Dialogic as its core technology provider. The Dialogic ControlSwitch System and media gateway solutions provide SIPxchange with robust routing capabilities, while supporting both TDM and IP traffic. This positions SIPxchange to reliably and cost-effectively support its rapidly expanding DID origination, Toll-Free and VoIP Termination network that provides ubiquitous Local Access Transport Area coverage in the key markets of Texas.

In need of a reliable solution that would support its existing customer base while allowing for growth throughout the United States, SIPxchange chose Dialogic for its strong leadership position in class 4 switching, support for SS7, its carrier-grade Dialogic I-Gate 4000 PRO Media Gateway, and an extensive array of Codecs and Protocols, including SIP, MGCP, H.323, T.38, G.711, G.729, G.723, GSM. In addition, as VoIP becomes the emerging choice for business among carriers within the United States, SIPxchange needed a solution that would allow for cost-effective direct interconnection to the Legacy PSTN Tandems. Dialogic's ControlSwitch System, with its distributed media gateway architecture, provides reliability and scalability for interconnection to the PSTN.

Dialogic's ControlSwitch System and media gateway solutions require very little in the way of hardware equipment, and as a result, SIPxchange was able to reduce its number of servers from 17 to four, thereby further reducing its capital and operational expenditures and moving toward a more eco-friendly business model.

Atlantic Tele-Network Adopts DIGITALK SBC VoIP Peering Platform

VoIP Monitor — Mon, 30 Jan 2012 21:58:33 GMT

Atlantic Tele-Network has selected the DIGITALK SBC VoIP Peering Platform to consolidate national and international call routing across its subsidiaries.

Atlantic Tele-Network has chosen to streamline the operations and management of routing and rating, with the DIGITALK VoIP Peering Session Border Controller sitting at the network core. The DIGITALK Carrier Platform will support US jurisdictional routing including local, intra and interstate routing, with local number portability look-up.

DIGITALK SBC VoIP Peering is a complete network solution for international wholesale service providers. The solution is based on DIGITALK's carrier-grade, high capacity Carrier Session Border Controller supporting signalling interworking, carrier and topology hiding, media relay, DTMF interworking and dynamic media transcoding. The platform’s management capabilities include advanced margin- and quality-based carrier routing, real-time rating and credit control, and service monitoring and reporting.

DIGITALK will be exhibiting the Carrier Platform and web-based VoIP Peering Manager at ITEXPO 31st Jan-3rd Feb at Miami Convention Center. Product demonstrations are available by pre-booking through sales@digitalk.com or on a drop-in basis at booth 629.

netTALK DUO Now Only $59.95 in Canada

VoIP Monitor — Tue, 24 Jan 2012 22:05:56 GMT

netTALK.com announced new pricing on its netTALK DUO in Canada. Across Canada, the retail price of the current netTALK DUO changes from $79.95 to $59.95 (which includes one year of service), delivering the best value in low cost communications. In addition to the lowest price on the most innovative VoIP device on the market, netTALK's calling plans are the most competitive and comprehensive, offering calling solutions that connect friends and family worldwide for a low annual price. netTALK also provides unrivaled live, trilingual technical support, seven days a week, devoted to ensuring customer satisfaction.

This development follows the addition of the affordable Enhanced Call Plans, netTALK’s flat-rate International Call Plans. The new North America Add-On is $70 (plus taxes) per year for calls to the U.S., Canada, with the addition of Mexico and Puerto Rico. The International Add-On is an unprecedented $120 (plus taxes) per year for calls to 60 additional countries. It is an offering unmatched by netTALK's competitors, such as Vonage, Skype, magicJack, or traditional phone companies.

Purchase of a netTALK DUO device continues to include a Canadian phone number and full year of calling to any phone in the United States and Canada. During the sign-up process, customers have the option of upgrading to one of the new plans. Current netTALK customers can enhance their plans at any time by visiting the Customer Account Manager at http://login.netTALK.com.

Ooma Expands Free Home Phone Service into Canada

VoIP Monitor — Wed, 02 Nov 2011 21:24:00 GMT

Ooma is expanding into the Canadian market. Beginning today, Canadians can now choose to receive free crystal-clear calls to any phone number within Canada with the one-time purchase of the Ooma Telo. For Premier subscribers in the U.S., Ooma has now expanded the free-calling area to Canada as well.

The innovative Ooma Telo device plugs into a high-speed Internet connection and existing home phone to provide free phone calls and bundled features including voicemail, caller ID, call waiting and 911 service. After the initial purchase, customers pay only applicable taxes and fees. Based on an average phone bill of $40/month, the Ooma Telo pays for itself in just six months and customers will save more than $200 in the first year, more than $600 in just two years and nearly $2,000 in five years.

The Ooma Telo is able to deliver superior call quality because of its PureVoice HD technology, a bundle of five technologies, including:

Adaptive redundancy to avoid voice quality sounding stuttered or garbled due to packet loss. The Ooma Telo detects packet loss on the Internet connection and automatically sends redundant packets to boost the clarity of phone calls.
Advanced voice compression that reduces bandwidth consumption by 60 percent over standard VoIP technology and is more capable of withstanding packet loss without degradation.
Wire-speed QoS allows the Ooma Telo to prioritize voice packets without slowing down the rest of home network to help ensure crystal-clear calls.
Secure, encrypted calls using the same encryption technology that governments use to protect classified data. Using the Ooma Telo, phone conversations are even more secure than over a traditional landline.
Ooma HD Voice technology doubles the fidelity of phone calls by capturing twice the speech information of a standard voice call so conversations sound more lifelike (HD-compatible phone required).

Customers who select the optional Ooma Premier service for $9.99 a month can enjoy advanced features like call screening, three-way conferencing, call forwarding, blacklisting, 911 notifications, distinctive ringtones and a multi-ring option so home and cell phones ring at once.

Ooma customers have the option to choose a new home phone number for free or to port their existing phone number for a one-time fee of $39.99. Annual subscribers to the Ooma Premier service can choose to port an existing home phone number at no additional charge. Ooma also offers an affordable international calling plan to 61 countries for as little as a penny per minute. Calls made between Ooma devices anywhere in the world are always free.

Ooma customers can save even more money on their mobile calling plan by tapping into their Ooma account on the go and making phone calls over any Wi-Fi or 3G network with the Ooma Mobile HD app. The Ooma Mobile HD app is compatible with Android devices as well as the iPhone, iPod Touch and iPad. It costs $9.99 to download from app stores.

The Ooma Telo is now available at Amazon.ca and London Drug in Canada at an M.S.R.P. of $229.99 CAD. Ooma Telo includes a one-year limited warranty, a 30-day money back guarantee and a free 60-day trial of Ooma Premier service. Live customer service is available by phone in both English and French. See www.ooma.com/ca for more information.

360networks Adds Coverage of 4.5 Million People in Houston to Its IP Origination Service

VoIP Monitor — Wed, 26 Oct 2011 23:45:13 GMT

360networks announces the addition of 48 rate centers in the Houston LATA with population coverage of 4.5 million, to its IP Origination footprint. With this expansion 360networks provides wholesale VoIP services in six of the nation's 10 largest metropolitan areas, and 1606 rate centers covering a population base of over 80 million people across 17 states.

360networks offers a full suite of VoIP services to include IP Origination, IP Termination, and Toll Free, with a variety of pricing models and features to meet customers' unique requirements. 360networks VoIP services leverage the company's 18,500 route mile fiber optic backbone to reduce costs and minimize third party dependencies. 360networks launched its new VoIP customer portal, 360connect, in July and is currently in Beta trial for the 360connect Application Programming Interface. Customers can also bundle the company's VoIP services with its Ethernet, Private Line and IP Transit solutions for a single source provider option.

Zeller Helps Canadians Save on Phone Bills, Adds netTALK DUO In All 273 Zellers Stores

VoIP Monitor — Wed, 07 Sep 2011 21:02:29 GMT

netTALK.com announces the netTALK DUO VoIP device and digital phone service is now being sold by Zellers in all of its stores across Canada. Zellers is Canada’s second-largest chain of mass merchandise discount stores, with 273 locations covering all 10 Canadian provinces.

“Having the netTALK DUO available for sale at all Zellers stores across Canada marks a major milestone in our drive into bricks n’ mortar and into this key market,” commented Anastasios ‘Takis’ Kyriakides, President and CEO of netTALK. “Canadian demand for our products is overwhelming, and we are proud to offer all Canadians the opportunity to enjoy free calls nationwide and to the US, via this easy-to-use telephone device and digital phone service.”

The netTALK DUO is a revolutionary VoIP device and digital phone service that enables free nationwide calls to any phone in Canada and the U.S. from anywhere in the world, as well as rock-bottom international rates and a slew of other features, detailed at www.netTALK.ca. No computer is necessary to use the netTALK DUO, as it simply plugs directly into a router or modem (or computer). The suggested retail price in Canada is CDN $79.95, including the entire first year of phone service and all other features, and only $39.95 for each additional year, with no additional fees or long-term contracts.

A Zellers store locator is here.

VoIP Plans from Phone Provider ITP VoIP Prove Ideal for Small Businesses

VoIP Monitor — Wed, 31 Aug 2011 22:38:02 GMT

Internet phone service ITP VoIP is showcasing its fully featured VoIP hosted PBX plans and encouraging small business owners to take advantage of their value and comprehensive functionalities. The digital phone company offers a roster of VoIP business features with every plan.

ITP VoIP’s Call Forwarding feature, for instance, allows the user to have calls from one line forwarded to another, such as a cell phone — a capability ideal for someone who splits his or her business between home and the road.

Similarly, taking advantage of ITP VoIP’s Universal Number feature, clients have the option of choosing a domestic U.S. or international number, allowing them to pick the area code or country they’d like the number to be in. Using this feature, a business could keep up the appearance of operating within any given geographic area they choose.

Both of these features - and many more - are complimentary with all of ITP VoIP’s plans, though the VoIP provider has a collection of premium features, such as e-faxing and softphone service, that can be added on at any time for a small fee.

Affordability is another of ITP VoIP’s many attributes. VoIP plans are known for being inexpensive, because the company uses an online rather than wire signal, and ITP VoIP’s plans range from just $9.99 to $49.99 a month. Each plan also comes with a free digital phone adapter and router, and the company also offers its new clients their first month of service free.

Because ITP VoIP uses plug-and-play adapters and routers, the home phone service installation process is extremely simple. If a client does experience difficulty during installation, he or she can call the company’s customer support line. For less pressing matters or general inquiries, clients can turn to the ITP VoIP site’s Online Support FAQ section, or fill out a customer support form. General maintenance is a snap as well - all of the hosting equipment is located at ITP VoIP’s headquarters, where it’s monitored round the clock by the company’s expert staff.

Offering paperless billing, ITP VoIP is also a favorite VoIP provider among the eco-friendly who want to do their part for the environment but can’t always find an inexpensive way to do so.

Voxbone Expands Presence in North America Telecom Market

VoIP Monitor — Wed, 03 Aug 2011 20:40:43 GMT

Voxbone is expanding efforts to help service providers and enterprises in North America extend the reach of their international networking capabilities rapidly and cost-effectively.

Voxbone said it is bolstering its presence in North America with the addition of Hugh Goldstein, an experienced expert in the VoIP and telecommunications services industry, as Vice President for Business Development for North America.

The only operator of its kind with self-owned licenses and number ranges, Voxbone has experienced rapid growth since 2005. It already serves more than 300 service providers in the United States, and its global network footprint includes PoPs in Los Angeles and New York.

Customers worldwide include Internet and Internet telephony service providers, long-distance operators, call center operators, conferencing operators, and hosted PBX and IVR providers such as Skype, Jajah, IDT, Global Crossing, Voxeo and Phone.com.

CEO Rod Ullens said Voxbone is glad to have Goldstein leading its efforts in the crucial North America services market, especially in the U.S., where the company sees strong operator demand for direct inward dialing (DID) numbers, adoption of VoIP services is well under way by consumers and businesses, and a deregulated marketplace allows Voxbone customers to thrive.

“Hugh has a keen grasp of how our customers in the U.S. and Canada can take full advantage of Voxbone services and support them as they develop innovative global IP communications services and applications,” Ullens said.

Prior to assuming his current role, Goldstein led business development for Voxbone's iNum® initiative to create a global numbering system for IP communications and worked as an independent consultant. His industry experience also includes positions with XConnect, Arbinet, VocalTec, Surf&Call Solutions and Belgacom North America.

“Telephone numbers are universal identifiers for enterprise, small-business and consumer VoIP, and they will continue to play a key role in interconnecting the next generation of all-IP and cloud-based voice and video services,” Goldstein said. “I’m excited to work with Voxbone’s valued customers to ensure our services and market strategy anticipate their needs and to develop new business and technology relationships in North America.”

As further indicators of Voxbone’s intent to boost its presence in North America, Ullens noted that the company recently incorporated its U.S. subsidiary and beefed up the capabilities of its network operations center in Los Angeles. Voxbone also offers all-encompassing coverage of area codes and local exchanges in the continental United States, he said.

"Voxbone helped us to expand our business focus from the domestic market to an international level easily and with limited costs,” said Ari Rabban, CEO of Phone.com, based in Livingston, N.J. "We look forward to continuing to work with Voxbone as the company extends its presence in the United States.”

VoIP Innovations Expands its VoIP Termination Footprint and Service Offering

VoIP Monitor — Mon, 01 Aug 2011 21:20:17 GMT

VoIP Innovations announced the expansion of its VoIP termination footprint and service offering for SIP providers. VoIP Innovations has been at the forefront of VoIP expansion and innovation for nearly a decade. It is the underlying carrier for several hundred Hosted PBX, Calling Card Providers, Carriers and Resellers offering VoIP service.

VoIP Innovations has a business model that is uniquely different than those of traditional carriers. VoIP Innovations offers their own termination routes as well as routes from dozens of the top US and Canadian termination carriers. In addition to aggregation benefit, VoIP Innovations large traffic volume, allows them to provides a more competitive pricing model than most clients would get direct from those carriers.

VoIP Innovations is also one of the nation's largest short duration termination providers, also known as dialer or predictive traffic. While most carriers have shunned away from this type of traffic, VoIP Innovations has embraced it. If fact, they invested in their infrastructure to add additional capacity. This upgrade was necessary for the growing demand that would allow several of their dialer clients to have a virtually unlimited amount of concurrent call sessions.

Network infrastructure and voice quality is top priority for VoIP Innovations. They are always looking for additional high quality voip routes. But managing several million routes is no easy task. "We recently deployed proprietary software which provides better route and pricing management.” Stated Tim Linn, Lead Engineer for VoIP Innovations.

It’s clear that choosing the correct termination carrier/partner has become a large part of succeeding in the ever changing voice over IP world. With the wave a newcomers to this market place, it has become increasingly harder and harder to decipher the real players from the “two guys and a free switch” player. VoIP Innovations has quickly earned a reputation for providing a carrier class termination service that rivals the large telcos.

Goober Networks Launches Domestic and International No-Cost VoIP Calling

VoIP Monitor — Wed, 27 Jul 2011 21:48:39 GMT

Goober Networks announces the immediate availability of its CallingAmerica web-based solution, offering anyone in America with a broadband connection to place free VoIP calls to any landline or mobile phone in the United States. Goober’s CallingAmerica platform also gives callers access to make calls internationally to select countries, which include Australia, Canada, China, Hong Kong, Mexico, and the United Kingdom. This latest service from Goober is aimed at providing users with access to calling landlines, both domestically and internationally, which is currently not offered by competing VoIP providers, such as Skype.

By registering for free at CallingAmerica.com, users can make an unlimited number of calls beginning today. Callers who do not choose to register can still make an unlimited number of calls up to two minutes in duration each per day. No download is necessary and a caller’s computer microphone or headset is automatically configured.

The free service is entirely supported by advertising sponsors. Before each call is conducted, callers view a brief advertisement of 30 seconds or less, after which the call is placed to any landline or mobile phone within the U.S. and to select countries outside the country for free. Customers that would like to subscribe to Goober’s VoIP and Video chat services will find that Goober’s VoIP rates offer callers a 25 to 55 percent cost savings on per minute charges over Skype’s VoIP calling package. For more information, please visit http://goober.com/en/rates.

MegaPath Recognized as One of North America’s Top Hosted Voice Providers

VoIP Monitor — Tue, 19 Jul 2011 21:22:20 GMT

MegaPath is listed as one of the Top 10 hosted VoIP providers in Infonetics Research’s North America Business VoIP Services Leadership Scorecard. Infonetics recognized the company for its financial stability, support options and go-to-market strategy in the report.

The North America Business VoIP Services Leadership Scorecard is part of Infonetics’ annual VoIP and Unified Communications Services and Subscribers Report. The report identifies the leading service providers in the hosted VoIP and IP connectivity markets based on several leading measurements including client install base, financial stability, market strategy, service capabilities and support options.

MegaPath is consistently recognized for its innovation and industry leadership. Most recently, the company’s Hosted Voice solution was selected as the Best VoIP and Unified Communication product in Network Products Guide’s 2011 Hot Companies and Best Products awards. In addition, the Hosted Voice and Integrated Voice solutions received INTERNET TELEPHONY’s 2010 Product of the Year award.

ONYX Tech Distribution Signs Deal to Provide Digium Communications Software and Hardware to Latin America and Caribbean

VoIP Monitor — Thu, 02 Jun 2011 19:16:11 GMT

ONYX Tech Distribution are pleased to have signed an agreement to become an authorized Digium distributor for the Latin American and Caribbean regions.

Digium is the creator, sponsor and driving force behind Asterisk, the most widely used open source telephony software. The company’s product lines include a wide range of hardware and software to enable resellers and businesses to implement custom solutions or to design their own VoIP systems. Digium also provides the award-winning Switchvox family of turnkey unified communications solutions for small and medium enterprises.

North American VoIP Access and SIP Trunking Services Markets

VoIP Monitor — Wed, 01 Jun 2011 15:39:30 GMT

Reportlinker.com announces that a new market research report is available in its catalogue: North American VoIP Access and SIP Trunking Services Markets

This strategic analysis is part of Frost & Sullivan's continued coverage of the conferencing and collaboration marketplace. Within this analysis, Frost & Sullivan has identified industry challenges, market drivers, restraints, competitive factors, revenues, market shares and key market trends within the North American VoIP access and SIP trunking services market. With extensive primary and secondary research, this analysis provides VoIP access and SIP trunking service providers with a detailed look at the current and changing dynamics in the fast evolving VoIP access and SIP trunking services marketplace.

Axvoice Summer Special - Beat the Phone Bill Heat with $99 Per Year Plan

VoIP Monitor — Mon, 16 May 2011 16:35:45 GMT

Phone service is an essential element of every home and business. Businesses as well as residential phone users can escape the ever rising cost of phone bills by switching to VoIP. Axvoice has always set precedents for others to follow. This summer Axvoice offers $99/year plan which includes unlimited calling in the U.S. and Canada for the whole year. This plan is one such option which aims at not only killing the hefty phone bills but to offer an overall package to the customers, which delivers them excellent value for money. Axvoice understands its leading position in the industry and the faith its customers have in its ability to always deliver, no matter what.

The Real Truth
There are literally hundreds of VoIP services out there; gushing out advertisements to make the innocent VoIP subscribers think that they are the best ones out there. Their so called call-for-action advertisements make hollow promises and shaky commitments which rarely materialize. Axvoice’s exemplary performance in terms of efficient customer care and flawless delivery of service has always made it stand apart from the average VoIP providers in the industry. Axvoice has always kept in mind the customer-first approach before introducing any calling plan because it knows the importance of relating customer needs with its core service values.

Under the Hood
This plan is full of hi-octane features without any extra liabilities on customer’s part. You can have more than two dozen advanced calling features including voicemail, black listing, online account management, call forwarding, free user to user in network calls, and free incoming calls. Users can just log into their account and manage all their details from anywhere at any time. Features only count when they really impact your experience of using a phone service in real terms. Axvoice has always addressed its customers’ needs by facilitating them in every way possible. Besides being a transparent and customer focused VoIP Provider, it always keeps on adding exotic features that extend the use of its service and offer more value to its customers for their investment. Call logs for example used to be a feature always missed by the internet phone users as it was meant to be something only available to the cell phone users. Now, you can easily monitor all your ongoing calling activity by checking your call log records.

A plan for Everyone
Ever since the inception of Axvoice, it has always followed a well balanced approach of making plans for all types of customers. Businesses, big or small, can easily fit themselves into the plans that Axvoice offers. Entrepreneurs don’t need to think about affordability when they are choosing Axvoice as their VoIP provider. Home Office plan is made for the smaller sized home businesses with lesser budget to spend. With just $14.99 per month, this plan has all the important features that small businesses can ever think of having. With the International Calling plans, you can enjoy calling to over 53 destinations worldwide without even worrying slightest about your phone bills.

Easy to Setup
Axvoice is so easy to setup and install that even a caveman can do that. All you have to do is connect the VoIP adapter to your router and you will be up and running within no time. Besides offering highly reliable phone service, Axvoice reaches out to its customers by extending a 24/7 support. You don’t need to sort the problems out by yourself. Axvoice will handle any of the issues that you may encounter.

The Promise
Axvoice is not just any other average VoIP phone service that you pick up from the lot. It has a claim to back up and a repute to live up to. The $99 plan is just one example of why customers prefer Axvoice over other phone services out there. Few VoIP services take such pains in making infrastructure that deliver the customers much more than what they expect. Axvoice offers highly competitive calling rates and customers are evident of the fact that no matter which call plan they choose, they find it tailored in accordance with their specific needs. On top of that every plan is backed by a 15 Day Money Back Guarantee.

Bottom Line
Axvoice’s $99 plan is an ultimate problem solver; it would help customers remove one big cause of worry, “the phone bills”. It is not just any other ordinary plan that you pick up from an ordinary VoIP provider without any value in real terms. It packs in itself value for money features that would help customers derive a lot more utility for the investment they made. Plus, pre-paying your entire phone bill for twelve months in advance would mean a peace of mind for a complete one year.

Telcentris Introduces New Hosted VoIP Package for Offices with Four to 10 Employees

VoIP Monitor — Wed, 11 May 2011 16:31:56 GMT

Telcentris creator of VoxOx, announces the availability of Startup Bundle, a new hosted VoIP offering designed to provide a comprehensive business phone solution for offices with four to 10 employees. Ideal for new entrepreneurial ventures, as well as established businesses with several on-site employees, such as doctors’ offices, retail outlets and accounting firms, the Startup Bundle offers small offices unlimited U.S. and Canada calling, phone equipment and a variety of convenient business-oriented features and perks — all for a flat monthly fee. The bundle reduces costs by up to 30 percent when compared to a la carte offerings, and is available immediately through the company’s VoxOx In Business division as well as its Channel Partner Program.

The Startup Bundle package is comprised of the following:

Four to 10 hosted PBX lines with unlimited calling in continental U.S. and Canada
Four to 10 phone numbers including auto attendant
Four to 10 Polycom® 335 IP phones
Four to 10 voicemail boxes
Four to 10 fax-to-email accounts
Managed VoIP router
Data switch
Online management portal
Conference bridge
Assisted self install by phone
No term commitment

In addition, the package boasts core hosted VoIP functionality, such as unlimited on-net calls, Find Me call forwarding, call hunt groups, simultaneous ring, voicemail-to-email, extension dialing to any company location, online account management, as well as highly discounted international calling rates, predictable monthly expenses and no costly, premise-based phone systems to purchase. Higher-end phones, Power over Ethernet switch, and professional installation services available as upgrade options.

All Telcentris products and services are powered by the company’s award-winning unified communications platform in the cloud. The company’s robust, fully redundant network infrastructure, along with long-standing partnerships with leading carriers worldwide, enables Telcentris to provide superior quality of service, reliability, and highly competitive worldwide calling rates.

The Startup Bundle package starts at $199 per month, plus a one-time provisioning fee that can be partially or fully waived with a term commitment.

Intermedia Now Offers Hosted PBX VoIP Telephone Service as Standalone

VoIP Monitor — Fri, 06 May 2011 16:20:54 GMT

Intermedia announced that its hosted PBX is now available as a standalone service in response to market demand. Previously, the service was only available as an integrated option of Intermedia's hosted Exchange. Hosted PBX is VoIP-based and provides users with the cost savings of unlimited domestic calling as well as business features like a customizable main number greeting, routing for incoming calls and extension dialing.

As a hosted PBX provider, Intermedia offers the cloud-based, business phone solution complete with many features including:

Voice menu that greets callers and routes incoming calls
Hunt groups to route calls across sales, customer service or other teams -- assuring important calls are always answered quickly
Flat-rate, per-user monthly charges with unlimited calling in the US and Canada
Quick in-office dialing with extension dialing
Find me/follow me so employees can set up another phone number -- such as a mobile phone or home office phone -- that rings when their primary phone isn't answered
Voicemails delivered to an email inbox (voicemail-to-email) as a .wav attachment, making it easy to store or forward to anyone with an email address
Music on hold so callers can listen to music or a greeting while they are waiting for Voice Menu calls to be answered

Hosted PBX, like all Intermedia services, is managed from the company's proprietary HostPilot® Control Panel, providing customers a single point of communications control.

Every Intermedia hosted PBX account also comes with end user features including a direct phone number, unique extension, E911 Service, caller ID, call waiting, call transfer, call forwarding and 3-way calling.

The VoIP service is provided to Intermedia customers exclusively by its VoIP partner, Unison Communications, Inc. To learn more about Intermedia's hosted PBX service go to http://www.intermedia.net/visitor/standalone-hosted-pbx.aspx.

8x8 Launches Virtual Office Solo

VoIP Monitor — Wed, 04 May 2011 18:37:03 GMT

8x8 announces the launch and immediate availability of its new 8x8 Virtual Office Solo service, a groundbreaking, all-in-one, business VoIP telephone and unified cloud communications solution designed specifically to meet the needs of single person businesses.

Offering unprecedented "big business" caliber communications services with complete office telephone capabilities, including voicemail, call recording and archiving, call forwarding, Internet fax and unlimited local and long-distance in the U.S. and Canada, 8x8 Virtual Office Solo delivers a complete business communications package for one unbeatable low monthly price of just $7.99 per month plus taxes and fees. With no hardware or software to buy or maintain, Virtual Office Solo is the most powerful and affordable communications platform on the market for solopreneurs, home-based office workers and mobile professionals.

Powerful Softphone Calling Features

Virtual Office Solo provides a dedicated business phone number and VoIP telephone service through a web-based soft client that allows the user to place and receive calls over the 8x8 network using a PC headset or other specified calling device such as a mobile or home phone. Incoming calls can automatically be forwarded to any handset, so you'll never miss an important call even if you're away from the office. In fact, the system includes powerful call handling features that allow for custom rules to send calls to your preferred device if Internet service is down, for specific callers or calls from a specific area code, or even based on the time of day. The system includes voicemail, call waiting, music on hold, caller ID, three-way calling and the ability to record calls for storage as digital audio files.

Mobile Integration

For optimum mobility, the system includes free downloadable mobile apps that enable users to place and receive calls through iOS and Android devices while displaying their Virtual Office Solo phone number as the Caller ID. This allows on the go professionals to seamlessly conduct business while keeping their mobile phone number private.

Internet Fax and Virtual Meeting Service Included

Virtual Office Solo also includes a built-in Internet fax service to send and receive fax documents all from the same easy-to-access portal. Users also get complete access to 8x8's Virtual Meeting video web conferencing service to host unlimited telephone and web-based meetings for up to 15 simultaneous participants.

Powerful Communications Management Portal

For easy communications management, a powerful, comprehensive inbox shows the complete incoming call log and voicemail messages, as well as incoming faxes received through the built-in Internet fax service. To streamline setup, existing contacts can be imported from Microsoft Outlook, Gmail, Facebook and Twitter; simply click to initiate communication with any contact by phone or social media chat. The History tab shows all previous call logs, call recordings, meeting appointments and even chat records.

Flexible, Accessible and Scalable

8x8 Virtual Office Solo is easily accessible from any Windows or Mac-compatible web browser with Java 10.0 or higher support; no additional software downloads or added plug-ins are required. Customers can even port their existing phone numbers over to the Virtual Office Solo platform to maintain continuity and avoid having to change stationary, websites, etc. Additional direct numbers are provided for the Internet fax service and dial-in phone conference service.

Should your business grow to require more advanced features, the Virtual Office Solo users can ramp up to the full Virtual Office platform, which includes complete hosted PBX extension-dialing, auto attendant, customizable music on hold and more. When it's time to expand, users can stick with the web-based softphone or upgrade to the 8x8 VoIP desk phone if needed.

Virtual Office Solo can be ordered online now and installed in less than two minutes. For best listening and speaking quality, use with a PC headset with microphone is recommended. For more information or to get started immediately, go to 8x8 Virtual Office Solo.

MegaNet Communications Expands VoIP and Virtual PBX Services

VoIP Monitor — Wed, 20 Apr 2011 20:12:40 GMT

MegaNet Communications has announced the expansion of their VoIP services to cover any size customer, in both residential and business markets nationwide.

In addition to monthly cost savings that can range anywhere from 15%-40% over traditional voice services, VoIP enables businesses to take advantage of many features that used to only come with large hardware phone system purchases. MegaNet’s Virtual PBX service provides auto attendants, voicE:, automatic call forwarding, and interactive voice menus as part of the monthly service; traditionally businesses needed to purchase a costly hardware system to use these features.

Home users can also use VoIP to maximize their high speed connection while saving money at the same time. Residences and businesses can take advantage of their existing Internet service, or purchase a bundle of Internet and phone services from MegaNet.

TelcoDepot.com Launches Hosted PBX VoIP Service

VoIP Monitor — Fri, 15 Apr 2011 18:09:28 GMT

TelcoDepot.com Hosted PBX VoIP service will provide businesses with easy, risk-free and affordable access to PBX VoIP services without the huge cost of acquiring a PBX phone or physical VoIP hardware. The solution is completely internet-based and remotely administered by TelcoDepot.com, providing customers with access to the full suite of PBX VoIP services including Voicemail, Extensions, Unified Messaging, Paging, Multi-Party VoIP Conferencing, Call Forwarding and Intercom services for only a fraction of the typical cost on a pay-as-you-go basis. Customers will be provided will fully programmed and provisioned desk phones to facilitate the service, and will need to pay a one-time refundable deposit for the phones.

TelcoDepot.com is a provider of business telephone equipment, phone headsets, conferencing systems, voip phones, voip gateways and Internet phone service for small businesses and was recently named support and sales partner for Syspine Microsoft response point Systems. The company has a service-oriented operating model and is highly proactive in helping businesses discover the best telephony options for them. TelcoDepot.com does not only provide a high quality voip phone system and VoIP service, but is heavily focused on providing complete support solutions that help businesses solve telephony issues practically and with minimal loss of production and resources.

"Business Express", the new hosted PBX VoIP service from TelcoDepot.com will provide users with a variety of hosted PBX VoIP options, as the service is very flexible and designed to accommodate every type of business.

There are single and multiple-user packages available to cater to the needs of different businesses. The Business Express Single User hosted service goes for only $34.95/mo and will provide unlimited usage of TelcoDepot hosted VoIP service with full PBX services including Voicemail and Unified Messaging, while for just $24.95/mo customers can access the Business Express service for 4 or more users.

On the larger side, businesses with 10 or more users can access the service for $22.95/mo, while others with 20 or more users enjoy a low rate of only $20.95/mo.

A variety of additional features are also available. Automated Attendant (with greeting and call routing functionality) is available on the Business Express package for just $14.95/mo, and users can access unlimited multi-party VoIP conferencing for as little as $39.95 for 10-party conferencing and $49.95 for 30-party conferencing with conference bridges available on the package.

The deposits for phones will depend on the grade of the phone system chosen, and TelcoDepot.com is providing a range of high quality Yealink phone systems for this purpose. Users who go for the Yealink T22P phones (basic VoIP phone with 2 call buttons and 1 additional programmable button for call parking) will be required to deposit $40 for the phones.

Going for higher-functionality phones such as the Yealink T26P and T28P models (advanced VoIP phones featuring 3/6 call buttons and 10 programmable buttons which can be used for BLF/DSS or speed-dials) attract higher deposits ($60 and $75 respectively). The Yealink T26P and T28P models can also be used with the optional Yealink EXP38 BLF/DSS Console (which adds an additional 30 programmable buttons) for an additional $40 deposit.

With the TelcoDepot.com Hosted PBX VoIP services, the PBX VoIP system is fully managed and administered remotely, requiring the user only to have a dedicated broadband connection since desk phones to access the service are provided for a one-time refundable fee. There are no contracts, and the deposit is refunded if the customer decides to cancel the service and return the phones. In all cases, the phone system should be returned in original packaging to guarantee deposit refund, and the deposit is to guarantee that the phone will be returned in "like new" fashion if the service is terminated within one year of start of service.

TelcoDepot.com goes the extra mile to ensure that the transition to VoIP is as convenient as possible for businesses by drastically reducing VoIP setup costs with the hosted PBX VoIP service. In simple terms, users of the TelcoDepot.com service will only need to provide a broadband connection and nothing more!

Another key advantage of the TelcoDepot.com Business Express system is that there is no risk associated with the service - users enjoy a pay-as-you-go system and are not required to have a long term commitment since there are no contracts.

The TelcoDepot.com hosted PBX VoIP solution provides many benefits for users, and from all considerations presents a clearly hassle-free solution for businesses looking to make the switch to VoIP as painless as possible.

Visit http://www.telcodepot.com/guide/td-business-express-hosted-voip-pbx-service/215 to learn more about the Business Express hosted PBX VoIP service from TelcoDepot.com.

Cable Bahamas Selects Sigma Systems for Next-Generation Voice and Broadband

VoIP Monitor — Thu, 24 Mar 2011 18:48:50 GMT

Sigma Systems and Cable Bahamas announce that the operator will upgrade its Operational Support System with Sigma Systems' Device Provisioning Manager. Cable Bahamas will utilize Sigma Systems' Device Provisioning Manager to support its voice and broadband service delivery.

Cable Bahamas has a highly advanced broadband network, high-speed Internet subscribers and customers utilizing international and domestic private line data circuits, IP transit and telecom/data co-location.

Device Provisioning Manager, which is part of the Sigma Systems next-generation OSS portfolio of IP service fulfillment solutions, will allow Cable Bahamas to:

Simplify activation and management of its voice and high-speed Internet services as part of its upcoming triple-play service bundle, the first such offering from a wholly-owned Bahamian provider
Cost-effectively scale as its subscriber base grows
Auto-configure and provision business and residential customer-premises equipment, including PacketCable, SIP, DOCSIS 3.0 and IPv6 devices

xG Technology Expanding xMAX Trial System in Lewisville, Arkansas

VoIP Monitor — Tue, 15 Mar 2011 17:51:29 GMT

xG Technology will be expanding its xMax cognitive cellular network trial with Townes Tele-communications Inc. in Lewisville, Arkansas. Townes has also offered to host an additional xMax network in one of its other rural markets. One or both of these trials will be used to support xG's efforts to secure Rural Utilities Service certification. RUS is a division of the United States Department of Agriculture, and provides technical guidance and financial assistance for the delivery of advanced communications services to rural communities. RUS certification will allow xG customers to apply for loans from the RUS to buy xMax equipment and deliver advanced mobile VoIP and broadband services to their customers.

In addition to supporting xG's RUS efforts, Larry Townes, Chairman and CEO of Townes Tele-Communications, has recently become a significant investor in MB Technology Holdings, LLC (a substantial holder of xG's shares).

Townes Tele-Communications is a prominent U.S. Independent Local Exchange Carrier with operations in Texas, Kansas, Pennsylvania, Colorado, Arkansas, Missouri and Florida.

Agents Report Accelerating Sales of Airband’s Hosted VoIP Services

VoIP Monitor — Mon, 14 Mar 2011 17:42:56 GMT

Airband reported a doubling of its Channel Program voice sales during the past six months due to customers’ preference for hosted voice solutions over traditional on-premise phone systems.

Airband is one of the few service providers that can deliver hosted VoIP services with an integrated local loop, Internet access and business continuity solutions over two independent networks, wired and wireless. Businesses that choose Airband’s hosted VoIP service benefit from added functionality and flexibility, and a lower total cost of ownership because Airband eliminates the capital expense and complexity of managing an on-site phone system by hosting and managing the service on its VoIP switching platform.

RealCom Solutions works with businesses ranging from midsize to Fortune 1000 enterprises to evaluate their total telecom costs and to improve their services in the most cost-effective way. Using a vendor-neutral approach, RealCom Solutions provides clients with alternative solutions and saves them time, productivity and expenses.

In addition to cost-savings, agents report that customers like the idea of fixed-wireless services. Aligned Communications, a Texas-based telecommunications master agent, added Airband’s voice and data services to its portfolio because of its scalable bandwidth delivered via its wholly owned fixed-wireless network.

Airband serves 17 markets across the U.S. including Atlanta; Austin; Baltimore; Dallas; Des Moines; Fort Lauderdale; Fort Worth; Houston; Las Vegas; Los Angeles; Miami; Orange County, Calif.; Philadelphia; Phoenix; San Antonio; San Diego and Washington, D.C.

Alpheus Communications and 360networks Execute Agreement to Expand Their Networks

VoIP Monitor — Thu, 17 Feb 2011 15:37:00 GMT

Alpheus Communications announces an important new relationship with 360networks. Alpheus will supply 360networks with last mile connectivity in the Texas market while 360networks provides reliable connectivity deep into the western United States.

“We are excited to add 360networks to our list of national suppliers,” said Chip Robertson, Alpheus’ Senior Vice President of Sales and Marketing.

“Alpheus represents a good fit for 360networks, expanding our VoIP and Local Access footprint into Houston, Austin and San Antonio,” said Rick Coma, 360networks Senior Vice President. “We look forward to working together.”

GalaxyVisions Breaking into the VOIP Markets

VoIP Monitor — Thu, 10 Feb 2011 19:15:15 GMT

GalaxyVisions announces that a separate segment of their extensive network has been provisioned to cater specifically to VOIP clientele. While most datacenters are geared towards strict data routing, GalaxyVisions has built multiple networks solely for VOIP giving clients connections to most foreign countries in under 10 hops and far under the required 300ms that allows for crystal clear conversations.

With this custom routing from GalaxyVisions, clients can take advantage of excellent call quality for their resellers that rival some of the biggest telco houses around the globe. "GalaxyVisions' VOIP network segment is just about the best I've encountered. Its routing is excellent, providing us extremely low hop counts, no loss of packets and almost no latency. In addition, GalaxyVisions' network engineers and tech support are always there whenever I need them any time of the day or night," says Colin Brown, Director Network Operations at TalkFree, whose mission is to extend affordable telephony through advanced technology to underserved populations in developing countries. All VOIP clients are configured through redundant fail-over networks and power to give them the 100% uptime that is required for such a critical service. "Our VOIP clients who use our datacenter as their main terminating point have experienced extreme growth due to our powerful network that allows worldwide termination around the globe with almost no latency and extremely low hop counts," states Frank Marrapodi, GalaxyVisions' Director of Datacenter Operations. So far 90% of VOIP customers have grown from half rack to over 2 cabinets within just under a year's time due to GalaxyVisions' extremely reliable services.

GalaxyVisions fiber network has been constructed using Tier1 backbone providers with diverse links for optimal redundancy. GalaxyVisions has connectivity presence at major pop locations throughout the tri-state area such as 25 Broadway, 32nd Avenue of Americas, 470 Vanderbilt, 60 Hudson, 111 8th Ave, New York, and 165 Halsey Street, New Jersey. Additionally, GalaxyVisions has created a fiber ring around these major pop locations to provide the highest level of uptime and redundancy. By using BGP4 technology, our state of the art network infrastructure will determine the best available routes from your servers to your host. The rings provide a total of 180Gbps of redundant network connectivity between all our pops. GalaxyVisions is able to utilize its backbone network to provide our clients with direct cross-connects to over 400 IP Transit providers.

GalaxyVisions is also excited to make their debut at the Internal Telecoms Week this May with their own booth. ITW is one of the most reputable wholesale networking platforms for the industry; attracting thousands of voice and data companies each year.

If you interested in colocating in a datacenter customized for your VOIP business, look no further, GalaxyVisions has surpassed most telco houses and even some of the biggest datacenters in the Tri-State area. For more information contact our sales team to schedule a tour or have a custom solution designed for your organization.

Sigma Systems Launches Residential Triple-Play Service Fulfillment Platform for Telcos

VoIP Monitor — Tue, 08 Feb 2011 18:22:09 GMT

Sigma Systems introduced its new Telco Services Accelerator, a residential service fulfillment solution that enables telcos to capitalize on the growth of triple-play services over fiber. This next-generation OSS platform enables telcos to create service bundles and seamlessly provision, activate and manage residential Internet, SIP-based VoIP and IPTV services over a fiber-to-the-home network.

The ability to deliver triple-play service bundles over fiber networks is a critical next step for telcos looking to fend off competition from cable multiple system operators, reduce customer churn and increase customer satisfaction. A next-gen OSS solution, Sigma Systems' Telco Services Accelerator is a SOA-based service fulfillment platform. Telco Services Accelerator enables telcos to create FTTH service bundles and manage all aspects of service fulfillment, including order management; network, service and device provisioning; and service activation, all from a single platform.

Telcos receive a number of benefits from Sigma Systems' Telco Service Accelerator's holistic design, including:

Ability to offer residential subscribers improved services, including full fiber-based IPTV, faster broadband and feature-rich VoIP
Operational cost savings via full automation of order management, provisioning and activation
Capability to provision FTTH equipment
Faster go-to-market ability, allowing telcos to rollout multiple services from day one versus in slow phases which can take up to 18-24 months
Support for mobile and business VoIP services
Support for SIP-based devices and IPv6 migration
Compliance with TM Forum certification for Order Management API and Web Services in a next-generation OSS framework. The OSS/J order management API -- called Information Framework JSR-264 -- enables faster time to market through full interoperability with certified BSS and CRM vendors.

Tru Unveils New International Business Plans

VoIP Monitor — Tue, 08 Feb 2011 18:12:12 GMT

Tru announces its Tru for Business Elite voice and data plans for U.S.-based business travelers. The new intercontinental bundles of minutes, data and texts can be used across all Tru countries, saving businesses over 80 percent on their international roaming bills.

The innovative Tru for Business Elite plans include:

Data, minutes and texts bundles which can be used across all Tru Countries providing over 80 percent savings compared to other carrier’s published business roaming rates
European minutes which can be used across 30 countries offering savings of between 30 percent and 60 percent on calls between Europe and Tru Countries
Local numbers for any or all Tru Countries, making it easy for contacts to stay in touch without footing international call charges

With two thirds of U.S. organizations saying they have lost business through not staying in touch with colleagues or clients when abroad³, the new Elite plans enable businesses to strike a balance between cost cutting and staying connected.

Tru Countries are currently United Kingdom, Australia and the U.S., with Hong Kong, Spain and Netherlands coming soon. Outside of Tru Countries, customers can purchase additional bundles of European voice minutes spanning 30 countries and data only bundles usable across the entire Tru Network.

Elsewhere, Tru offers competitive international calling and roaming rates in over 220 countries worldwide.

Tru will expand to over 24 countries in 2012.

TELTUB Launches gHome Home Phone Service Based on Google Voice for $5 a Month

VoIP Monitor — Tue, 01 Feb 2011 21:06:48 GMT

gHome from TELTUB is revolutionizing VoIP phone service by offering features no other service does. Forget needing a third party home phone line, gHome users essentially make Google their home phone company for just $5 a month. For a limited time, TELTUB is letting users try their gHome service for free for one month.

gHome offers all the traditional functionalities of a phone line along with these unprecedented features:

Users can share pictures, video, documents or links with the person they are talking to in real time
Users can make comments on phone conversations to be stored in the user’s call history
Users can access their call records and all attachments in an easily organized format
Users have unlimited calling to the USA and Canada
Users can access their account through Facebook or TELTUB’s main site

Advanced users have access to conference rooms, conference bridges with more than one participant.

Users just need to register at www.teltub/ghome. Their Google Voice account will be imported with the click of a button. gHome eliminates the need to hook up the VoIP line to a computer. All that’s needed is a high speed internet connection and a VoIP adapter.

Users can either configure their own standard VoIP adapter or order a pre-configured one from TELTUB directly on their website.

Flint Telecom Sees Additional VoIP Revenues of $20 Million in 2011 with Pending and Planned Acquisitions

VoIP Monitor — Mon, 31 Jan 2011 18:22:17 GMT

Flint Telecom announces that advanced discussions are under way to acquire a number of turnkey VoIP providers which are currently delivering telecom and data services to small and medium enterprises in the United States. Completion of each acquisition will bring immediate profitable revenues to the group. The projected revenues, when all planned acquisitions are completed throughout the year, are expected to reach over $20 million in 2011.

The market for VoIP services in the U.S. continues to grow rapidly, particularly on mobile devices, with the Telecoms Industry Association seeing the VoIP share of total U.S. residential and business phones lines reaching 37% and 10% respectively by 2015. Ovum, the market leading research company, forecasts fixed VoIP revenues in United States reaching nearly $9 billion annually by 2014.

Hughes Announces Business-Grade VoIP Over Affordable Broadband for the Government Market

VoIP Monitor — Wed, 19 Jan 2011 18:03:47 GMT

Hughes Network Systems announces its managed VoIP solution for the government market. Using the new Hughes ActiveQoS technology, Hughes can provide superior voice quality over affordable broadband, eliminating the need for agencies to invest in expensive, leased line Multiprotocol Label Switching networks.

ActiveQoS Ensures High Quality Voice

Hughes ActiveQoS technology is integrated into the customer equipment onsite and actively monitors and adapts to network congestion over the broadband network. Hughes ActiveQoS incorporates several innovative optimization methods, including traffic metering, network change adaptation, and traffic prioritization, to ensure that real-time, latency sensitive applications, such as voice, get through on an end-to-end basis. As a result, government users enjoy a high-quality voice experience with minimal packet loss and jitter.

Government agencies typically have had to deal with dozens of local service providers to meet the voice and data needs of their small and medium-sized field offices. Hughes enables them to consolidate all their voice and data capabilities nationwide under a single managed services provider employing the most cost-effective mix of broadband network transport technologies. The Hughes VoIP solution includes both hosted VoIP, as well as SIP trunking services, and offers full number portability.

FeatureTel Expands Private, Cloud-based Telephone System Services to Atlanta

VoIP Monitor — Thu, 13 Jan 2011 18:59:16 GMT

FeatureTel has expanded to the Atlanta market, making its private, cloud-based telecom services available to businesses in the city and the surrounding region. Triangle-based FeatureTel has been providing hosted VoIP business phone services to customers across North Carolina since 2003. Providing phone systems as a service over a private voice network, FeatureTel eliminates the need for clients to purchase a premise-based phone system while clients also benefit from the cloud technology.

Cloud-based telephone service took off in 2010 with many businesses realizing the savings from not having to invest in telephone system hardware. FeatureTel’s unique, local service takes cloud-based telephony a step further than most national Internet phone service providers with the guarantee of call quality, delivered over a private voice network.

Axvoice VoIP Provider is Offering Unlimited Calling for Remarkably Low Call Rates

VoIP Monitor — Thu, 30 Dec 2010 17:48:06 GMT

Axvoice VoIP phone service is offering unlimited calls to any local, long distance or international destination at remarkably low call rates. It has time and again, conquered millions of people worldwide with its outstanding reliable and unfailing service and is growing beyond the customers’ expectations. Axvoice VoIP service is user-friendly and economical for anyone to enjoy a smooth VoIP experience; even the non-technical types can use it without whining.

VoIP service is becoming a major household and business communication tool all over the world. Owing to the affordability and flexibility factor, the service is replacing the traditional methods of telephony, the PSTN. Where traditional methods of telephony restricted one to a particular location, VoIP phone service offers a handy convenience of anywhere, anytime usability.

Axvoice routes phone calls over the Internet using this advanced VoIP technology, instead of the traditional method of call transferring via telephone lines. This service works in the same way as the regular PSTN, however with a difference that calls are charged for three times less than the traditional phone.

Axvoice aims to deliver high quality Internet Phone Service based upon the latest VoIP technology for residential as well as business communication. With a feature-rich service and amazingly low-costing calling plans, Axvoice rules the VoIP industry for being a compliant service. The service plans range from per minute charges to unlimited local and international dialing, keeping at par with the inevitable demands of their potential customers and make resolute efforts to deliver what they advertise.

Customers are facilitated with calls as low as 1.5 c to 40 destinations around the world, including China, India, Germany, New Zealand, and Mexico among others.

Calling Plans
Axvoice offers seven different calling plans for residential and business calling needs. Residential calling plans range from as low as $0 to $8.25 for Residential US/Canada, where you can make unlimited calls anywhere in the US and Canada. US/Canada 200 Calling plan costs only $5.99 a month and gives you 200 free minutes of talk time. Pay As You Go is a convenient plan that charges $4.99. Outgoing Only is again a $0 calling service that facilitates customers to pay only for their outgoing calls and pay for the call charges (1.5 c per minute).

Axvoice offers two International calling plans – Residential International that offers calls to 40+ destinations and Residential International Plus allows calls to 50+ destinations.

Small business owners can save on their calling costs by signing up for Small Business Calling Plan and Home Office plan for the entrepreneurs.

Features:
Every package plan is inclusive of value-added services and features including call waiting, caller ID, black listing, call forwarding, voice mail and also, free online account service. Among these you are also offered with 25 additional features comprising of call filter, Do Not Disturb, Conference calling, distinctive ring, Find me Follow me, call logs, softphone support etc. If you want to purchase a number from another area code, you can avail the Virtual Number facility (only $3.99 per month) that lets you acquire number belonging to your desired destination and enjoy the ease of making and receiving local calls, whether or not you are in that city.

Axvoice also offers Toll Free Number Option for those who desire to have a universal number within US and Canada. This is a feasible option for business people who want to keep a number where they can be easily reached at any time.

Among other valuable services, Axvoice offers 24/7 technical support and live chat facility, number portability, E-911 facility to make emergency calls and BYOD Support. BYOD or Bring Your Own Device feature lets you use Axvoice internet phone service on any VoIP phone. Axvoice gives you a handy option to use their VoIP service with any VoIP phone they have.

Hosted PBX Service by Axvoice
Axvoice also offers hosted VoIP PBX service – a convenient service that any business today strives on. Axvoice ends the hassle of leasing and maintaining heavy-duty phone equipment at your location and also helps you save almost 50-70% on your cost, spent otherwise on traditional systems.

Instead of investing in equipment, spending huge sum of money over maintenance of your PBX system, operational costs and all the associated tasks, simply sign up with Axvoice and avail the cost-saving opportunity to get your hands on a full-fledge VOIP PBX service without maintenance and operational nuisance. Everything is maintained at Axvoice servers; all you need is a ‘yes’ and a ‘subscription’ to avail this expedient service.

To use a service that gives away a supreme quality of service without call intrusions, or disturbances and above all, Axvoice offers a safe mode of making calls is all customers seek for.

Nowadays, when security issues are at higher stake than ever before, making calls without fearing of being tapped is a valuable feature. Axvoice VoIP Service Providers allow their customers to make and receive VOIP phone calls without any security concerns and stay on the phone for hours without facing call interruptions or service failure.

Axvoice offers advanced business phone system for ceaseless and streamlined communication with their business partners, employees, customers and clients, regardless of their location.

With a 24/7 technical support and live chat support, Axvoice offers its customers a service with a smile whenever needed.

Owing to its premium voice services, Axvoice has tens of thousands of subscribers from all over the world and continues to grow every passing minute.

VoicePulse Expands Broadband Phone Service within Iowa

VoIP Monitor — Wed, 29 Dec 2010 19:18:10 GMT

VoicePulse announces the immediate availability of phone numbers in Iowa's 319, 515, 563, 641 and 712 area codes. Thousands of phone numbers have been added to the availability pool in over 20 calling areas.

VoicePulse broadband phone service plans include over 20 features including:

Telemarketer Blocking, Virtual Numbers, Anonymous Call Rejection, Call Transfer and Call Hunt
Youmail, the premiere voicemail service with voicemail transcriptions
Local Number Portability

Plans for home users include:

Unlimited local, regional and US long distance calling for $24.99 per month
Unlimited local, regional and 200 US long distance minutes for 14.99 per month

Consumers only need a high-speed Internet connection and an ordinary touch-tone telephone to use the service.

VoicePulse also brings its VoIP services to business and wholesale customers with VoicePulse SIP trunking. Businesses using IP PBXs such as Digium's Asterisk, AsteriskNow, Switchvox, Fonality's PBXtra, trixbox, FreePBX, or FreeSwitch will find that VoicePulse is the perfect complement with its one-of-a-kind, one-click auto-configuration module.

In addition, VoicePulse provides comprehensive support services for businesses of all sizes - knowledgeable support teams answer questions via email and phone while advanced technical support is available to optimize VoicePulse service for a company's IP PBX.

VoX Communications Launches Ojo Vision Digital Video Phone and Service

VoIP Monitor — Wed, 29 Dec 2010 19:08:55 GMT

VoX Communications has launched the Ojo Vision Digital Video Phone and service as one of its core product offerings. VoX is one of the first companies to offer this unique voice and video solution as a home phone replacement to consumers and as a business-class commercial solution to small and medium size business customers.

In addition to the true-to-life video calling experience, each plan includes a full suite of traditional calling features like caller ID, call waiting and 3-way calling. Innovative features like 3-way video conferencing, connecting to a large screen LCD or TV and unlimited video calling are also included.

Ojo Vision Digital Video Phone features include:

High Quality Video over a seven-inch, high-resolution LCD digital screen
Simple plug-and-play installation
Works as a digital photo frame
Display to external TV or PC Monitor for enhanced calling experience
Enhanced contact list with snapshot pictures

VoX Digital Video Calling Plans starting from $9.95/month including:

Ojo Vision Digital Video Phone for $249.95 with no service contract
Unlimited voice calling in the U.S., Canada and Puerto Rico
Unlimited FREE voice and video calling to other VoX customers
Low rate international calling

VocalTec to Launch magicTalk VoIP Service on Christmas

VoIP Monitor — Wed, 22 Dec 2010 18:40:04 GMT

VocalTec will introduce a free version of its popular telephone service on December 25th to users worldwide. To make your first free call within seconds, go to http://www.magicTalk.com. magicTalk enables everybody (including companies) anywhere in the world to call numbers in the U.S., Canada, Puerto Rico and the Virgin Islands, as well as all other magicTalk and magicJack numbers in the world, for free. magicTalk users may also receive a free phone number. magicTalk can be used anywhere in the world, is very simple for anybody to install within 60 seconds, and offers the best voice quality we have ever heard.

Terrapin Solutions Teams with Pac-West to Expand Telastic White-Label Hosted VoIP Program

VoIP Monitor — Fri, 17 Dec 2010 16:42:54 GMT

Terrapin Solutions will partner with Pac-West Telecomm to make the Telastic white-label hosted IP/PBX service available to Terrapin’s more than 1,400 nationwide agents. Terrapin Solutions will leverage Telastic’s optimized communications cloud environment to provide Telastic’s scalable and comprehensive packaged VoIP and PBX feature set for white-label hosted IP/PBX and residential VoIP offerings.

The Telastic hosted IP/PBX solution is the flagship of the Telastic Turnkey Application environment and a cornerstone of Pac-West’s Telastic carrier enablement solution set. The Telastic hosted IP/PBX offering provides a pay-as-you go pricing model that requires no up-front capital expenditures, allowing businesses to escape the economic barriers that have traditionally plagued the industry. Plus, it includes a complete set of innovative IP/PBX features, flexible partitioning of domains for wholesale and retail customers, web portals for all system user levels and multi-tiered rating and billing.

U.S. SMBs Increase Migration to VoIP and IP PBX

VoIP Monitor — Thu, 09 Dec 2010 18:25:04 GMT

AMI-Partners forecasts growth in the VoIP market among small and medium businesses. Over 30% of small businesses (SBs, 1 – 99 employees) and 50% of medium businesses (MBs, 100-999 employees) say that VoIP will become critical to their business operations.

SMB decision-makers see benefit from VoIP in improved staff productivity, streamlined dispersed communications, and lower costs. “The last several years of recession caused many SMBs to put new technology purchases on hold,” according to Karen Nielsen, Senior Consultant with AMI. “Moving into 2011, cost savings, as well as the advanced features available with IP, will impel more and more SMBs to IP architecture implementation.”

Most SMBs have limited IT resources; they will rely heavily on channel partners for VoIP installation and turnover, and to help with the crossover from analog to digital. “The moment of conversion from analog to digital voice is the single biggest pain point for SMBs,” says Nielsen. “Suppliers and channel partners should be prepared to make this switchover seamless. Partners should also understand and be able to prove that economic benefits stem not only from lower ongoing costs but also from a lower TCO.”

From a supplier perspective, it is still early. The players are not fully known. The architectures are not completely defined. The markets are not structured. But AMI believes that down the road, the same things that are important to analog/TDM users will be important to digital/IP users: reliability, security, and quality. The winners will be those providers who can provide not only a reliable service, but an alternate back up, as well as the channel expertise to serve SMBs from soup to nuts if needed.

VoicePulse Increases Coverage to Kentucky’s 502 and 270 Area Codes

VoIP Monitor — Mon, 06 Dec 2010 19:54:47 GMT

VoicePulse announces the immediate availability of phone numbers in Kentucky’s 502 and 270 area codes. VoicePulse’s residential and business plans give Kentucky’s citizens a new option in local and long distance phone service. VoicePulse is a voice over IP provider which allows for phone service to be unrestricted by location. Any phone user with broadband service can request to transfer their current phone number to VoicePulse broadband phone services as well.

VoicePulse Broadband Phone service plans include over 20 features such as:

Telemarketer Blocking, Virtual Numbers, Anonymous Call Rejection, Call Transfer and Call Hunt
YouMail, the premiere voicemail provider
Local Number Portability

Plans for home users include:

America Unlimited - local, regional and US long distance calling for $24.99 per month
Local Unlimited - local, regional and 200 US long distance minutes for 14.99 per month

Consumers only need a high-speed Internet connection and an ordinary touch-tone telephone to use the service. In addition, VoicePulse offers a variety of referral and affiliate programs including Refer-a-Friend for residential and business customers, a Partner Program for resellers and referral incentives for multi-unit properties.

VoicePulse also brings its VoIP services to business and wholesale customers with VoicePulse SIP trunking. Businesses using IP PBXs such as Digium's Asterisk, AsteriskNow, Switchvox, Fonality's PBXtra, trixbox, FreePBX, or FreeSwitch will find that VoicePulse is the perfect complement with its one-of-a-kind, one-click auto-configuration module.

Twongo Selects FeatureTel as Telecom Solution for Growing Business

VoIP Monitor — Wed, 01 Dec 2010 16:51:48 GMT

Twongo selectes VoIP provider FeatureTel for its business phone service at its U.S. headquarters in Cary, N.C. FeatureTel offers hosted VoIP business telephone service over private networks for business of all sizes across the Carolinas.

Twongo is a free, social savings platform based on the Chinese concept of “tuangou,” or group buying. The service features one new deal every day, called the Big Deal, for savings in the dining, shopping and entertainment arenas in a market. The more people who purchase the deal, the greater the discount becomes for everyone buying that deal.

FeatureTel, with phone service features like find-me / follow-me, unified messaging and the ability to plug phones into any cable outlet, allows Twongo to be agile in its Triangle area, Wilmington, N.C., and British Columbia, Canada markets, as well as in preparation for its anticipated growth in 2011.

UniVoIP Extends Business Communication Services to All Contiguous U.S. States

VoIP Monitor — Fri, 19 Nov 2010 17:28:04 GMT

UniVoIP OfficeConnect is now available, and local phone numbers can be provided or ported, in all contiguous US states including: Alabama, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, District of Columbia, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin and Wyoming.

Helping small business save money on communications and electricity cost.

With utilization of advanced VoIP technology, UniVoIP provides business VoIP solutions with full key system functionality. In addition to dedicated Internet connectivity, the OfficeConnect solution offers enhanced networked voice services such as auto attendant, single or multi-site extension dialing, directory services, unified messaging and centralized management. By offering a simple web interface an administrator or an end user can access and personalize the company's telephone system.

Small businesses are realizing the advantages of having a single supplier provide both voice and data connectivity at a fraction of the cost of traditional PBX systems. OfficeConnect helps businesses reduce cost and operational expenses and improve employee productivity through advanced calling and communication features.

According to the The Tolly Group, Mitel IP phones consume up to 60% less power than other IP phones and paired with the environmentally friendly telecommuting and virtual office features in OfficeConnect, businesses of all sizes can save on their electricity bill by switching to OfficeConnect.

IS Support and ShoreTel Partner to Deliver VoIP Services to Houston Market

VoIP Monitor — Fri, 12 Nov 2010 18:08:45 GMT

IS Support announced that it will begin selling and delivering ShoreTel Unified Communication solutions as a new Certified Partner. ShoreTel has designed the Partner Program to strengthen the relationship between ShoreTel and its partners, advancing and growing both companies’ market share in the unified communications industry, while ensuring every customer continues to be delighted with their ShoreTel experience.

IS Support has been implementing unified communications (VoIP) systems since early 2004, demonstrating that they are no newcomer to the VoIP platform. This new partnership will allow for IS Support to continue to provide full-featured phone systems diversifying with ShoreTel into organizations that require cost effective call centers solutions. ShoreTel’s call center is powerful in its basic form, but with upgrades, the solution can handle up to 1000 or more users in a call center with very powerful reporting, Wallboards and skill based routing.

The ShoreTel system can scale from 10 users up to 10,000 users, and everything in between. It is priced well and includes many advanced features at the entry level offering. Overall, the ShoreTel hardware and software combined with IS Support’s support methodology and project management capabilities is a powerful offering to help any business with their telecommunications needs.

Windstream Expands Unified Communications Services to Nearly 100 Additional Markets

VoIP Monitor — Tue, 09 Nov 2010 22:15:38 GMT

Windstream announces the expansion of its unified communications services to nearly 100 new cities within Windstream’s service area. Windstream's IP solutions combine voice, data and Internet services over the same connection. This allows businesses to save money when compared to separate network connections for phone and Internet services.

Windstream is expanding its VoIP and Data services to additional cities in North Carolina, Pennsylvania, Texas, Ohio, Nebraska, Oklahoma, New Mexico, Georgia and Kentucky.

Windstream’s VoIP and Data Bundle provides the highest quality voice clarity, high-speed Internet with the same upload and download speeds, and several features such as Click to Dial, Find Me-Follow Me and more. Windstream’s best-in-class VoIP technology maximizes bandwidth capacity to boost Internet speeds during lower phone use periods. The Windstream VoIP and Data bundle works with businesses’ existing equipment to offer dramatic savings over traditional communication systems.

Windstream also offers a Hosted VoIP and Data Bundle, which is a complete communications system that is fully installed, maintained and updated by Windstream. Hosted VoIP and Data offers a single communications platform that delivers voice and data over a dedicated bandwidth. The fully-managed turnkey business solution requires no upfront capital expense or additional maintenance costs.

Windstream’s VoIP and Data bundles deliver affordable local voice, long-distance and Internet access, all over Windstream's reliable state-of-the-art IP network. Customers will benefit from increased productivity, easy communications management, and the flexibility businesses need. Plus customers and have a single point of contact for service.

VoicePulse Expands Relationship with 360networks for Wholesale VoIP Services

VoIP Monitor — Tue, 09 Nov 2010 17:18:19 GMT

360networks announces that VoicePulse has steadily expanded its relationship with the company since becoming a customer in 2008, recently adding Toll Free Origination. With this addition, VoicePulse currently utilizes all of 360networks' Wholesale VoIP services to include IP Origination and IP Termination.

VoicePulse delivers SIP trunking, worldwide termination, origination, and high-quality phone service to residential and business customers. The company offers flexible and innovative VoIP features along with a reputation for quality, reliability and excellent customer support. VoicePulse customers enjoy enterprise-like functions at no additional charge.

360networks' full suite of wholesale VoIP services includes a wide range of flexible pricing models, features and personalized service to customize solutions to meet a specific customer's needs. Customers can also add Dedicated Internet Access or Single Point of Interconnection T1 and DS3 services to help keep pace with SIP trunking demands. All services leverage 360networks' wholly owned and operated network with comprehensive SLAs, and 24x7x365 network monitoring.

Phone.com Launches New 100% Automated Text VoiceMail

VoIP Monitor — Mon, 08 Nov 2010 17:47:05 GMT

Phone.com announces that fully automated voicemail message transcriptions are now available. In addition to listening to their voicemails, every Phone.com customer can now also view the transcribed text of their voicemail messages on their phone and in their email inboxes.

Messages are transcribed immediately upon receipt and are forwarded to the customer’s email as well as to their phones as an SMS text message. Unlike other services that provide human-assisted transcriptions, Phone.com’s transcriptions are 100% automated. Based on software developed by Yap, Inc., the company’s automated Text Voicemail provides the highest level of speech recognition technology, enabling faster and more accurate transcriptions.

“Our customers tell us all the time how tedious it is to listen to long and detailed voicemail messages,” said Phone.com CEO Ari Rabban. “Our new transcription service makes it easy to check your voicemail – even in business meetings or loud settings where listening to messages is not practical. In fact, our new service is so quick and accurate you might never listen to a voicemail again.”

The Phone.com automated Text Voicemail service is available immediately to all Phone.com customers at a cost of $1.50 per month for unlimited transcriptions.

Versature to Acquire Octopus IP Phone Service Business

VoIP Monitor — Mon, 01 Nov 2010 19:03:23 GMT

Versature has entered into a definitive agreement to acquire the phone service business of Octopus IP Communications Ltd. Versature's subscriber base will immediately increase by 20% with the addition of these customers.

Adding the Octopus IP client base will enable Versature to accelerate it's already impressive growth, just recently announcing 100% year-over-year subscriber growth for it's Hosted PBX Business services. Former Octopus IP customers will now have access to some exciting new features such as call queues, automated call distribution, smartphone (iPhone, Android) integration and agent login/logout, which were not available to them in the past. Versature's customer base consists of over 300 businesses from across the country.

Versature has added 3 new staff members so far in 2010, and expects to immediately hire additional staff as a result of this transaction. Versature is an excellent example of the good-news telecom story that is percolating in Ottawa, somewhat overshadowed by the break-up of our local fallen giant, Nortel. Surviving and thriving in the Telcom2.0 world requires a greater focus on computer networking expertise as the industry transitions to a more network-centric model. Versature is one of many local firms that are well positioned in that regard.

Versature's president, Mr. Paul Emond, was profiled in the latest edition of "The Business Edge News Magazine", published on October 22, 2010. The article can be found by visiting http://www.businessedge.ca.