Broadband IP telephony is used to transport voice calls over an IP network, and, if need be, to connect to the PSTN. This looks like traditional telephone service to the end-user and, in the case of cable VoIP service, is often marketed as a “digital” voice service, leaving many users unaware that they are using a VoIP service. This has been a popular form of VoIP in both the work-at-home and small business arenas, and that trend will continue according to new In-Stat
research, which forecasts that the small office (1 to 4 employees) spend on broadband IP telephony will increase by 83% from 2010-2015.
Additional data includes:
- Traditional TDM is set to decline to just under $14.5 billion in 2015.
- Application-Based VoIP, will increase over 50% from 2010-2015.
- As a segment, mid-sized business (100 to 999 employees) spending will have the greatest growth, increasing in excess of 10% between 2010-2015.
- The professional services vertical market segment will spend over $3 Billion in 2013.
The In-Stat research, US Business Spending by Size of Business and Vertical, 2010–2015: Business IP/VoIP Communication Services
provides comprehensive analysis and forecasts of the market for business IP communications, including unified communications, VoIP, and Fixed Mobile Convergence.
Forecasts are broken into the following size-of-business segments and sub-segments:
- Home office (1 to 4 employees)
- Small office (1 to 4 employees)
- Small business (5 to 9 employees, 10 to 19 employees, and 20 to 99 employees)
- Mid-sized business (100 to 499 employees and 500 to 999 employees)
- Enterprise (1,000 to 4,999 employees, 5,000 to 9,999 employees, and 10,000 or more employees)
Forecasts are also broken down further into the following vertical markets:
- Administrative and support services, waste management
- Arts and entertainment
- Finance and insurance
- Forestry, fishing, and agricultural services
- Healthcare and social services
- Hospitality and food
- Information and communication
- Management of companies and enterprises
- Other services
- Professional services
- Real estate
- Retail trade
- Wholesale trade
This research is part of In-Stat’s Business IP/VoIP Spending Forecasts and Segmentation
service provides comprehensive analysis and forecasts of the market for business IP communications, including unified communications, VoIP and Fixed Mobile Convergence.